“Jason Kalikow (owner) and his crew worked on the restoration of our basement quickly and efficiently. He also helped coordinate communication with our insurance company and explained everything thoroughly. The best part was that Jason was always communicating with me about the status of the job or to answer any of my questions, even on Mother’s Day! I highly recommend him for any work Restoration Pros do.“
“Guys did a great job. Very happy with my carpets. They came out great. Will recommend to all friends and family.“
“Mikes company was outstanding from start to finish. I highly recommend this company for any of your projects.“
“If you do find yourself in the unfortunate position of requiring asbestos abatement services in your home, you'll be in terrific hands with Branch Services and Nick Russo. From the first phone call through the project completion, Nick and his team were experienced and knowledgable, as well as accessible and very quick to reply to all my questions. They were able to start and finish the job much more quickly than I had anticipated, and they set my mind at ease during the actual abatement. If we ever find ourselves in this kind of predicament in the future, my first call will be to Nick and Branch.“
“Nice to have a company knowledgeable in dealing with insurance claims I needed help with, respectful workers left my home clean as a whistle!“
“I experienced an unexpected flood in my flat, and let me tell you, it was disastrous. The water damage was not a funny matter. Fortunately, I knew who to call: Custom Care, which provides 24-hour support. Let me tell you, these guys were absolute pros. They arrived quickly and handled the problem with confidence and professionalism. They took authority, established a strategy, and set to work. Their crew worked tirelessly to repair my home, keeping me updated at all times. I couldn't believe it when I saw the results: my property looked as if nothing had happened!!“
“This was a 5 Star experience working with Russ and his team renovating a bathroom ! The quality of the work was outstanding along with a team of workers who were competent, polite, friendly and trustworthy. I would highly recommend !“
“Paul Davis Restoration was recommended by my insurance agent, and they were fantastic: Tina was my first contact, on the phone and she had Giovanni & crew at my home, less than 2 hours later, and Sergio did a final inspection, a few days later. Everyone was so helpful, respectful and super hardworking, taking charge to quickly cleanup our damaging basement flood...thank you!“
“I couldn't have been happier with the job done by Rapid Roofing. Organized, Efficient , and professional. I would 100 percent recommend Rapid Roofing . Thanks to Mike,Ryan and their team for a job well done“
“I've been using Stanley Steemer for 20+ years. I have two small dogs that don't always like to use their Wee Wee pads. Stanley Steemer always gets the stains out. Their guys,, are very responsive to my issues with dog urine. Can't recommend them enough!! The best!!!Services: Pet stain & odor removal“
“Thank you to Pete and Matt and your team for getting my house back - very neat and clean and communication back and forth was Excellant!!
I would definitely recommend them!“
“This is a great company. Everyone is so respectful and easy to work with. I have used Premier, 2 times now. Sean is amazing to work with. He listened to us, he communicated, and always got back to us. The work they do is top-notch. Highly Recommend!!! *Special thanks to Tim and Kevin for the great work they did!“
“I had flooding and water damage to my basement and some old mold. They were quick and responsive to come out and fix the water damage and mold. They were very reasonable with prices, would highly recommend!“
“We called The Cesspool & Drain Pro early in the morning and was plesently greeted by Rob who was able to get a truck out to us within the hour. We are beyond satisfied with his work ethic, honesty, and knowledge. I will be recommending The Cesspool & Drain Pro to our family and friends!Services: Toilet repair“
“Courteous, professional, and timely. Customer service is top notch. I wouldn't recommend anyone else for fire and water damage restoration service, and mold remediation. 5 star.“
“Very happy with our siding!! Brad was so reliable and dealing with Jason and his crew was an absolute pleasure!! We look forward to having them paint our home in the fall. We Highly recommend Island Family!“
“Joe and his crew are as professional as it gets I had a small leak from son flushing the toilet with a few toys. Joe mentioned everything there could be in water used for bathroom purposes and really knew his stuff minimal demo was needed and he even used products safe for children and animals . I have 4 dogs so that was awesome he also used special film to walk on on the carpet to the front door . I would give 100 stars if there were any!!!!!!you go joe“
“Competency is being too highly rated in the 21st century. You call a call center and the person understands and handles your request. You get a survey and you are supposed to be elated that someone did the job which they were hired to do. You are supposed to treat the lack of incompetence as something exceptional. I don't. When I receive competent, efficient service, I rate them moderately because a customer should be entitled to expect competence as a minimum requirement. I need to preface my review with the above because if All Island Restoration (AIR) had done the job completely and within an appropriate timeframe and with proper communication, they would receive three stars because they did what was needed; what should be expected. What constitutes a five-star rating? Not only did they get the job done completely, they did it as well as it could be done. The doors were properly installed. Drywall and electrical work were done with exceptional care. Cabinetry was properly aligned with meticulous placement of hardware. Flooring work was expertly done with an emphasis on ensuring the best overall appearance. Tasks were scheduled intelligently so that work that could be done simultaneously without interference were thusly scheduled. AIR took care to protect any work that was already complete from being mishandled or damaged by their subsequent work. While quality of materials was emphasized, AIR was careful about understanding our limited available funds so that a reasonable middle-ground could be achieved whenever necessary. Cleaning up after their work was likewise always a priority for them. The Project Manager, Joe, listened so carefully to my responses to his questions that he learned (without directly asking me) what my priorities and concerns would be. He quickly understood when he could make a decision himself (and then alert me later), and when he needed to get my input beforehand. Given my busy schedule, it was truly a godsend to know that I could rely on him to be watching out for my home as he would for his own. I grew to rely on his expert advice as you would from a close friend or a trusted sibling. Being a good communicator does not mean using lots of words or lots of five-dollar words. Being a good communicator means getting the information across efficiently and accurately. Joe is an exceptional communicator. I quickly learned that if I needed to know something, I would be informed. He always ensured that I properly understood an issue before he would allow me to make a decision. Early on, he let me know when he should be accessible for a text or call and when he might not be. I respected his time and he never let me down in terms of responding. He let me know that he would pick up a call whenever he could or would get back to me if he could not. Knowing this, I never had to leave a him a message, both of us understanding that he would always return the call. He was likewise very respectful of my time, judiciously using text messages when appropriate so that I could respond as time permitted. As a result of their tremendous efforts, the home has been not only restored but is far better than anything I would have been able to achieve had I led the efforts myself. While I believe that other firms could have done this work competently, I do not believe that any would have done this work better.“
“G-Tech is one of the very best in business, not only for their excellent work but also their professionalism. We had an extensive water damage to our living rooms/dinning rooms and bedroom. The whole ceilings collapsed exposing significant asbestos contamination. G-Tech did excellent restoration work with asbestos abatement. In addition they helped and worked very hard with the insurance company to get every dollar that was needed for the repairs and compensation for damaged personal items.In overview, I highly recommend G-Tech, give them a call and you will be very happy with their work. Don is a very knowledgeable, honest and very nice person who will do everything possible to help get the job done with the highest quality of materials. My home repair bill was in excess of $100,000.“
“I can’t say enough great things about Phil, Ricardo and his guys! They were knowledgable, helpful, efficient and left the place looking great! I highly recommend them! Thanks again!“
“Water damage in basement with rebuild: I have to say this is one company that shows up to work ON TIME each day and who’s workers actually put in a full day’s work. Alex and Carlos, not only take great pride in their exceptional work but they also left our home impeccably clean both inside and out at the end of each day. They were extremely polite and respectful too. Highly recommend Rainbow Restoration North Shore!“
“United Water Restoration did an amazing job fixing the damage in our home caused by a water pipe leak. The team, led by Nick, conducted an extensive review to determine where the damage was inside our walls. They explained the whole process in detail and worked directly with my insurance company. They did a clean job of removing what was needed to get to the water damage and documented everything in detail to provide to insurance. I hope I never need to use their services again, but if I ever do, I know I’ll be in good hands. Thanks Nick and team!“