Paid our last oil bill and they called and said we had over paid and would send us a refund. Well they sent the check and it bounced. Tried numerous times to call but they kept hanging up on me. Next call is the Better Business Bureau. Years ago they were the best oil company around, now they have graduated to the worse. Zita K.
June 2021
Used to be great. Then Maincare Energy bought them. STAY AWAY. The absolute worst. I was up at 1am because they didn't deliver oil while we were supposed to be on an automatic deliver program- my phone rings and my tenant has NO heat. "Oh- I'm sorry- we missed that it was auto delivery...." Oh yea, I love to stand around in the cold waiting for an emergency tech at 1am. Let me tell you about the crap job they did "fixing" a boiler that needed a new gasket.....actually, they didn't fix it- they drove away and told me they would get me an estimate- which never came. Then they told me to call a plumber two weeks later. Oh yea- that bill... read full review
March 2021
Recent yearly service, last week, by provider on an oil fired forced air unit was not successful. He said my working unit required rewiring and a new controller, I said OK, he said he was finished, and left with the unit in a non working condition without informing me. Then said would return for an additional "emergency" $200 service call on the same day. How can they think that's right?
Paid our last oil bill and they called and said we had over paid and would send us a refund. Well they sent the check and it bounced. Tried numerous times to call but they kept hanging up on me. Next call is the Better Business Bureau. Years ago they were the best oil company around, now they have graduated to the worse. Zita K.
Used to be great. Then Maincare Energy bought them. STAY AWAY. The absolute worst. I was up at 1am because they didn't deliver oil while we were supposed to be on an automatic deliver program- my phone rings and my tenant has NO heat. "Oh- I'm sorry- we missed that it was auto delivery...." Oh yea, I love to stand around in the cold waiting for an emergency tech at 1am. Let me tell you about the crap job they did "fixing" a boiler that needed a new gasket.....actually, they didn't fix it- they drove away and told me they would get me an estimate- which never came. Then they told me to call a plumber two weeks later. Oh yea- that bill... read full review
Recent yearly service, last week, by provider on an oil fired forced air unit was not successful. He said my working unit required rewiring and a new controller, I said OK, he said he was finished, and left with the unit in a non working condition without informing me. Then said would return for an additional "emergency" $200 service call on the same day. How can they think that's right?