Davis Visionworks Huntington Shopping Center

Davis Visionworks, located in the Huntington Shopping Center, is known for its excellent customer service. The manager, in particular, is praised for being kind, caring, and going above and beyond to help customers. The staff are courteous and take the time to suggest options to customers, leading to satisfying choices. The store is clean, well-organized, and offers a wide selection of frames, including designer brands and exclusive options. In addition to glasses, Davis Visionworks offers a variety of contact lenses and prescription sunglasses. They accept thousands of vision insurance plans and FSA funds can be used for eye exams, glasses, and contact lenses. The optometrists at Davis Visionworks provide eye exams for both adults and children. However, there have been recent changes that have impacted the customer experience. In the past, there was a separate section for wide frames, but this is no longer the case. Additionally, there have been issues with cleanliness and attention to detail, with glasses being tried on with fingerprints already on them. There have also been mistakes in the ordering process, resulting in the need for re-orders and additional wait times. Despite these issues, customers continue to appreciate the wide selection of frames and the quick and courteous service provided by the optometrists.