The statement they advertise Same we will fix it, its not true. Im in a heat advisory they came out on Thursday for 30 minutes to tell me they had to order a part they dont have on hand. Its monday and they dont have an eta on when the part is coming in. Same day is false statement.
April 2023
Company had a really nice tech that seemed friendly and honest. They tried to help navigate a tricky AC situation. I decided to replace the entire unit and was told I’d get a refund from the expenditures a few days before. Over a week later and still no refund. $16,200 for a unit is not right.
September 2020
My AC stopped working while I was on vacation and my mother was home, never used Trend but they were referred by someone I trust, Steve McGuinness. They got me in within a day, I was nervous to not be there but they fixed the part and were extremely reasonable priced. My mother was thrilled and so was I!
The statement they advertise Same we will fix it, its not true. Im in a heat advisory they came out on Thursday for 30 minutes to tell me they had to order a part they dont have on hand. Its monday and they dont have an eta on when the part is coming in. Same day is false statement.
Company had a really nice tech that seemed friendly and honest. They tried to help navigate a tricky AC situation. I decided to replace the entire unit and was told I’d get a refund from the expenditures a few days before. Over a week later and still no refund. $16,200 for a unit is not right.
My AC stopped working while I was on vacation and my mother was home, never used Trend but they were referred by someone I trust, Steve McGuinness. They got me in within a day, I was nervous to not be there but they fixed the part and were extremely reasonable priced. My mother was thrilled and so was I!