Reliable Appliance

Jan 2024

The technicians were outstanding. My request for a dryer repair was promptly addressed by the company, and they arrived the following day. The technicians gave a thorough explanation of the problem and the required remedies. They were both exceedingly courteous and considerate. For installation and repairs of appliances, I would heartily suggest.

Nov 2022

Extremely professional repairman and incredibly helpful office staff. Repaired my fridge 2 times (unrelated) and I would use John and the staff again and again.Services: Refrigerator repair

Nov 2021

I wrote this review 3 years ago > My refrigerator conked out on me over the weekend, so I searched google and found Reliable. I called and spoke to a representative, but technicians were limited do to the weekend and it was late afternoon that I placed the call. I scheduled an early morning appt for Monday...9/25 and was told the technician would arrive between 7-8 am, the technician John arrived around 7:30 and got right to work on repairing my fridge....he told me exactly what the problem was, how the refrigerator operates and how I should pack my freezer to maintain cold airflow to the fridge. I ended up needing a new motor installed..The repair was done by 8:30. All I have to say is... this company chose the right name for their business...they are reliable and professional.9/21... My initial experience was great...2nd time around...not so much. My fridge conked out on me again... John the technician said it was the motor once again...it cost me over $350. It operated for about a week and conked out again...when he returned to troubleshoot...he became disrespectful when I tried to explain something to him, and told me to stop talking... needless to say he changed his tune real quick, and tried to apologize when I shut him down and told him talking to me like that won't be tolerated in any way, shape or form...especially in my house! No sir...this man definitely had it twisted. I basically told him his services are no longer needed, and he issued me a refund..that he said would be sent out in the mail. I ended up having to call to get that refund, after waiting for it for 2 weeks...which is unacceptable! The same way this company expects payment at the time of service..is the same way they should deal with refunds. If you're considering using this company...be wary. I think he's a scammer...especially in the midst of the Pandemic. People just want a paycheck.