Dr. Dan Kirkpatrick & Associates

Mar 2024

Horrible customer service. Super high markup. They tell you you have to wait 2 weeks for your stuff to be ordered. But what they don't tell you is they are only in the office one day a week so if your stuff doesn't show after 2 weeks you have to wait an additional week. I spent my hard-earned money with these guys and I got them giving me attitude over the phone because I want the stuff I paid for when they said it was going to show up.I do not recommend these guys to anyone whatsoever.

Dec 2023

I have two mobility scooters, one that has pedals that allows me to get exercise.. and a four-wheel model that is fully automated.When I asked them if I could store my device inside I was wearing a winter face mask, and one of the girls behind the counter said it was fine and then asked if I was cute to the other employees... I guess when I took my mask off I wasn't cute enough for them because they then asked me to place my device in the back alley in the elements and where it could possibly be stolen. I refused to leave my property out there so I left.When I spoke to them after the fact and I was asking them about my other mobility chair and if that would be acceptable,...read full review

Jan 2023

For many years my husband and I were patients of Dr. Kirkpatrick in the Herkimer office. I had an appointment earlier this month which was not confirmed by his office. I called to confirm it myself. Upon arrival I presented my insurance card(s) and proceeded to complete a form. The office staff approached me and stated in front of a room full of patients, that my insurance was not valid and I had to leave. I have had the same insurance for many years with no lapse in coverage which I later confirmed. A comment was made by a patient that I personally knew "why don't you pay your bills." I had worked in the medical field for over 50 years and have never treated patients...read full review