Reviews for The Tiffen Company

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  • July 2022

    Customer service is awful no one wanted to answer the phone after i bought a polarizing lens from them and never got it or a confirmation email, then when i was finally able to talk to someone they acted like i was speaking a different language and hung up on me again, then i callled again and they said what i bought was sold out but they still made me pay for it, so now im still calling them because no one wants to answer

  • May 2022

    Bad customer service over the phone. Called to get a quote and told me they could not help me, and needed to wait on an email response from someone that's away with limited access to email. Not what is expected from a reputable company.

  • April 2021

    Can't mince words here, your company sucks, your attempts at customer service are such an epic failure that it's astounding that you've been able to keep a customer base.... Simply put, when we buy your product we expect you to be there for us, we don't work for you, you don't tell us to send emails with pictures of your crap product so you can fulfill our needs.... You get on the phone and you help us identify our problems, you help us get the correct parts and get our equipment up and running To the idiot who answered the phone and talked me through how to spend a portion of my day making sure that you guys didn't have to do any work ?... read full review

  • The Tiffen Company

    90 Oser Ave, Hauppauge

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