“Best HVAC/plumbing service I've ever had the pleasure of working with by far!Services: A/C system repair“
Closed today
85 Keith Ln, Dryden“I was actually outside of the service area, but I received a call back letting me know and he actually talked me through what my problem was. 5 star customer service. Too bad they don't service my area.“
9AM - 12PM
386 Gulf Hill Rd, Dryden“What a great guy he helped me figure out the amount of coal needed and delivered it easily with an automated conveyor from the truck.“
Closed today
618 W Buffalo St, Ithaca“A service company I had used for many decades ghosted me, not responding in over two weeks of messages left by phone, email, text. A neighbor recommended HSC--I called mid-afternoon an they came out the next day to fix AC--even earlier than estimated. It turned out my previous provider had disconnected the AC during the winter, saying he'd be back in the Spring to do the AC--well, he didn't! The two workers from HSC were courtesous, businesslike, and solved the problem within an hour. I recommend them highly. I won't name the other company out of courtesy--the quality of the previous work was good, but it's no use if they don't communicate or respond. I will use HSC in the future.“
“Jim is highly experienced and you know when you work with him that he is a good guy. He knows what he is doing and has decades of experience. He is someone who my manufacturer recommended who could complete warranty repairs. Not all HVAC folks are willing to do warranty work on systems they did not install. Jim was willing to do this, which was incredibly helpful as my installer was no longer in business. Last fall, a warranty repair was needed to get my heat going. He worked with the manufacturer to ensure the part was covered and was prompt in his work with the company and installed the part within a week.“