Only negative l have is our technician signed the work order estimate...we did not... l received email receipt that was a surprise...don't understand why he did that...hegave us verbal information but never asked us to sign..was covered under warranty and we need parts to fix washer...he should have discussed he was signing the paperwork with us before he left.
November 2023
While the service was top notch and Marc fixed our range with no parts, I found $315.00 for a 40 minute service call was pretty expensive. I am sure this price was so high to try and rope me into a $75.00 per month service contract for all our major appliances, to get a 50%.discount on this call. I refused this contract and probably will look elsewhere for future repairs.
November 2023
once we got the phone tag communication with your call center and east bump place wherever the hell it's at, everything went fine service man. once we got everything straightened out parts wise serviceman was right here to date. did the job very satisfied?
Only negative l have is our technician signed the work order estimate...we did not... l received email receipt that was a surprise...don't understand why he did that...hegave us verbal information but never asked us to sign..was covered under warranty and we need parts to fix washer...he should have discussed he was signing the paperwork with us before he left.
While the service was top notch and Marc fixed our range with no parts, I found $315.00 for a 40 minute service call was pretty expensive. I am sure this price was so high to try and rope me into a $75.00 per month service contract for all our major appliances, to get a 50%.discount on this call. I refused this contract and probably will look elsewhere for future repairs.
once we got the phone tag communication with your call center and east bump place wherever the hell it's at, everything went fine service man. once we got everything straightened out parts wise serviceman was right here to date. did the job very satisfied?