Sears Appliance Repair

Sears Appliance Repair, a part of Sears Home Services, has been in the business of fixing appliances since 1956, with over 850,000 5-star reviews nationwide. They have local repair technicians who can repair appliances regardless of where they were purchased, offering same or next-day appointments. They repair various appliances, including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops, from popular brands like Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG. A recent customer had a positive experience with the technician who fixed their range without requiring any parts. However, they found the $315 service call fee expensive, assuming it was an upselling tactic for a $75 per month service contract. The customer declined the contract and may consider other repair options in the future. Another customer encountered communication issues with the call center and parts supply place, but the service technician arrived on time and completed the job satisfactorily after resolving the parts-related concerns. One customer expressed dissatisfaction with the technician signing the work order estimate without their consent. They received an email receipt that was unexpected, and they did not understand why the technician signed the paperwork without discussing it with them before leaving.