Reviews for Spa Nordstrom - Roosevelt Field
Write a reviewHours
Monday: 10AM - 9:30PM
Tuesday: 10AM - 9:30PM
Wednesday: 10AM - 9:30PM
Thursday: 10AM - 9:30PM
Friday: 10AM - 9:30PM
Saturday: 10AM - 9:30PM
Sunday: 11AM - 7PM
Tips
by appointment only accepts credit cards
Ratings
Google: 3/5Spa Nordstrom - Roosevelt Field
630 Old Country Rd, Garden City
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If you want a spa experience for mani pedi Do not waste your time. I walked out. It’s not a spa. It’s a private room no spa experience. They don’t even offer callus remover for a pedicure. It’s not a real Nordstrom Spa. At least not what it was before Covid.
I booked this facial about 1month ago. The day before the spa called to confirm and I called back that evening and left a voicemail that I would be there. When I arrived I was greeted by the aesthetician. In my experiences in the past when you are having a treatment the aesthetician will go over what treatment you are receiving and what it includes. This did not happen and I should have realized that there was a problem then. She began the facial and the double cleanse and exfoliation, extractions (minimal), hydro jelly mask and neck and shoulder massage were done. I was then told the service was complete. I look at my watch and the service was completed in...read full review
Spa Nordstrom - Roosevelt FieldAdd a photoSpa Nordstrom - Roosevelt Field3.0(19)Spa in Uniondale, New YorkClosedOVERVIEWUPDATESREVIEWSPHOTOSABOUTGoogle review summary543213.0(19)ReviewsAllpressure3Sort byMost relevantNewestHighestLowestBarbara Armstrong2 reviews·1 photoa day agoNEWI booked this facial about 1month ago. The day before the spa called to confirm and I called back that evening and left a voicemail that I would be there. When I arrived I was greeted by the aesthetician. In my experiences in the past ... MorePhoto 1 in review by Barbara Armstrong Stephanie Johannsen3 reviews7 years agoWent to a Nordstrom spa for the first time and will never go back! I am new to the area and chose Nordstrom for a deep tissue massage and manicure because I thought it would be a safe, reliable choice to get quality service. Boy, was I ... More2kelli fisher4 reviews4 years agoI would not recommend. I got a manicure here and the room was a little dirty and dusty and for the price and "Nordstrom" name I would of thought it was going to be a little more high end. I get a better manicure at my whole in the wall nail salon and better service.1Spa Nordstrom - Roosevelt Field (Owner)4 years agoThanks for taking to share your experience, Kelli. We very sorry that your visit did not meet your expectations. Please know that your note has been shared with our teams. -Zelinaadalcy quintin13 reviews3 years agoYou pay for one hour $75 and they put you 30 minutes to soak your feet and 30 minutes for the massage. The woman was way too strong. No opportunity to relax. I left a tip because I know she need it.2Spa Nordstrom - Roosevelt Field (Owner)3 years agoThank you for your review and for this feedback. We can certainly pass it along to our teams. -TashaBarbara Armstrong2 reviews·1 photoa day agoNEWI booked this facial about 1month ago. The day before the spa called to confirm and I called back that evening and left a voicemail that I would be there. When I arrived I was greeted by the aesthetician. In my experiences in the past when you are having a treatment the aesthetician will go over what treatment you are receiving and what it includes. This did not happen and I should have realized that there was a problem then. She began the facial and the double cleanse and exfoliation, extractions (minimal), hydro jelly mask and neck and shoulder massage were done. I was then told the service was complete. I look at my watch and the service was completed in 45 minutes and the ultrasound machine and the oxygen machine were not used. When I went to the register I told the cashier that I didn't receive the complete facial. She told me the oxygen machine was not working. I saw the ultrasound machine in the treatment room so I'm not sure why that wasn't used. I don't understand why no one told me that these would not be available for use during the facial. I would have either chosen another facial or came back another day when the machine was available. I asked to speak to the manager and she discounted the facial by 35.00. The facial was also supposed to include a Try Me Kit of Kate Somerville products but that was not available and I was given other products (not Kate Somerville products). It was a disappointing spa experience.Photo 1 of 1