Reviews for JCPenney Portraits

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  • March 2024

    My photographer was Antoine he was extremely professional and very helpful with developing different poses and setting the scene. I enjoyed my photoshoot and appreciate the time that he took doing my photoshoot. I didn't feel rushed at all and he helped me feel more comfortable. After the photoshoot he discussed different packages with me and went over each one throughly to help me understand what comes with them. He also told me about the JC penny portrait club which waived the session fee and allow you to get some promos and free sessions. I definitely recommend trying out JC pennys portraits as he made it an enjoyable experience.

  • June 2023

    I have been coming to this JCP Portrait studio for a long time now. I have definitely noticed the decline in customer service over the years. In April I brought my daughter in for an 8th birthday shoot. The lady helping us was cold and lacked basic customer service skills.Let’s not mention the long wait times.Before my 7pm appointment, someone called me to confirm my appointment and cautioned me that if I arrived after 7pm I would have to reschedule. We arrived at 6:45pm and sat waiting for 40 minutes!!

  • March 2023

    Staff is very pleasant and helpful. I did the $30 groupon deal and should have just selected three images and left. Although the photographer was nice, I did ask to see the pictures after she snapped them, so I could decide to pose a different way and see how the pics were coming out. She insisted that she'll show them before I leave. Also, she didn't allow me to do my own poses, she kept directing how I should pose, hand on my chest, look down, flowers, look at the ceiling...a bit cheesy for my liking. Overall, it's not a bad place to go but I would've liked more autonomy in my poses and to see how the images were coming out because when they show... read full review

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    JCPenney Portraits

    630 Old Country Rd Unit 8220, Garden City

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