Moss Dermatology: Moss Tamara MD

Moss Dermatology, led by Dr. Tamara Moss, offers excellent dermatological care with knowledgeable providers. Patients mention that providers like Dr. Moss and PAs, such as Ms. Allain, are thorough, attentive, and dedicated, taking the time to explain procedures and personalize treatment plans. The treatment results have been remarkable, significantly improving patients' skin conditions. However, there are concerns regarding customer service and front desk staff. Patients report difficulties when calling or visiting the office, including long hold times, rushed interactions, and disorganization. The mismatched appointments with PAs have also caused frustration. In summary, Moss Dermatology has skilled providers who offer high-quality dermatological care, but the customer service experience requires improvement. Addressing front desk organization, communication, and staff training could greatly enhance the overall patient experience.