Vincent's Opticians

May 2024

SO Far SO good! I have had soooo many negative experiences with "Vision Centers" in and near my home neighborhood of Bayside, Queens, NY. That includes major negative issues and shady business practices of . . . 1. Cohen's Optical, Bay Terrace Shopping Center, 2. American Vision on Bell Blvd & 3. the last (and worst that I have ever bought from) "Bayside Family Eyecare". .AKA THE "Elmer Fudd" of the eyewear profession! So, when I needed to replace a missing nose pad, I came to this (Vincent's Opticians) shop, after having read all of his glowing reviews. I found that all of those (super-positive) reviews were/are in fact . . ."100% justified!" Paul spent about ten + minutes trying to find a nose pad that would be a good fit. He installed a new nose pad that works well and fits "just right". When he brought them back to me, he then fitted them to my face and adjusted them for the best possible fit. He did all this while maintaining a {sincerely} friendly attitude. When I asked him . . . "Pail, how much do I owe you", he said "NO CHARGE" !!! And then, when I attempted to place a $10.00 bill in the palm of his hand . . . he refused to take it, handed it back to me, and said . . . "I'm glad I was able to help you out". In my opinion - Paul represents the kind of retailer that we ALL WISH FOR - every time we enter a retail store. But . . . we rarely, (if ever) get one! He, Paul, actually did "make my day", (as Clint Eastwood - might say), lol , and in the process of doing so, he also renewed my faith in the "potential" for some (though not many) retail store owners/operators and their young and mostly (clueless * * * especially at Bayside Family Eyecare) employees to service the local community in an honest and straightforward way. THANK YOU PAUL . . . . for restoring my faith and "re-igniting" the "candle of hope" for my fellow Man! PAUL . . you be "TOTALLY EPIC DUDE" . . . as the kids, now-a-days say. :-)

Mar 2023

There are still places where you get fantastic service from people who care. Vincent’s is that place, a true diamond in the rough. Helpful, courteous, pays attention to detail, and no pressure. Worth the trip

Oct 2022

I took my elderly mother here. She has hearing loss and a the beginnings of dementia, so she isn't the easiest patient. The staff (the receptionist, optometrist, and optician) was just outstanding. They managed to be kind and kept the highest levels of professionalism without being patronizing. They delivered an excellent pair of glasses - she's barely removed them since we picked up three weeks ago!