Black Tie II French Cleaners

Feb 2023

They are a plant-on-premises cleaners which is a big plus in my book when I evaluate cleaners. However the shirt launder and press service is sent out. I have found the dry cleaning to be good (not awesome, but good and totally acceptable). However the shirt laundering and pressing to be really mediocre and it is better at other places in Queens. The location is very convenient in the middle of Jackson Heights. The young woman that are usually at the front taking your clothes are the big drawback to the business; consistently these women do not saw thank you, are abrupt and do not even let one finish a sentence without interrupting, and are condescending (like hello,...read full review

Aug 2022

In previous experiences with the owner / manager Alex , it's been fantastic. He was really friendly when I mentioned I was a new local and just moved to the neighborhood. I went back months later because I trust him for at least good customer service and good quality. However this visit he was very abrupt and somewhat dismissive and he didn't seem to really be listening to me. Felt rushed and dismissed this time. Maybe he was just rushing but it was a little odd . I'd like to continue supporting my local shops. Just this one time was a bizarre experience.

May 2022

This is a good local dry cleaners. If you had something that was more than basic that needs alterations this is not the place to go to for that service. I have been coming here for years for dry cleaning and they are reliable and nice, never lose anything, etc.