In a rush to make sure they get the co-pay and insurance info. Then they rush you out the door and it takes weeks to call you back.
January 2015
I scheduled an appointment two months in advance to see Dr. Robert Epstein today, 23Jan2015 at 1:30pm. I arrived at the doctors office just after 12:30pm and was immediately checked in. At the time there were only two other people in the waiting area - so I was pleased. However, I proceeded to wait in the patient waiting area for over an hour (after my scheduled appointment time) with no communication from staff regarding the delay. At approximately 2:30pm I approached the reception desk to ask if it is normal practice to have patients wait more than an hours time before being called in. The receptionists sarcastic response was "DEPENDS". That is extremely rude... read full review
In a rush to make sure they get the co-pay and insurance info. Then they rush you out the door and it takes weeks to call you back.
I scheduled an appointment two months in advance to see Dr. Robert Epstein today, 23Jan2015 at 1:30pm. I arrived at the doctors office just after 12:30pm and was immediately checked in. At the time there were only two other people in the waiting area - so I was pleased. However, I proceeded to wait in the patient waiting area for over an hour (after my scheduled appointment time) with no communication from staff regarding the delay. At approximately 2:30pm I approached the reception desk to ask if it is normal practice to have patients wait more than an hours time before being called in. The receptionists sarcastic response was "DEPENDS". That is extremely rude... read full review
Another appointment.... read full review