Folkes Home Services

Folkes Home Services is a trusted HVAC and plumbing company in the Hudson Valley since 1998. With a focus on providing excellent customer service, they have grown into a family business that prioritizes customer satisfaction. They offer 24/7 emergency services, satisfaction guarantees, 3-year repair guarantees on most parts, and flexible financing options. Customers have praised the company's knowledgeable, friendly, and courteous staff. One customer shared their positive experience with a tune-up on their old furnace, followed by a full replacement of their boiler and A/C unit. They noted the professionalism of the technicians, including Billy, Diego, Eric, Jermaine, Jarrett, and Rich, who went above and beyond to ensure a clean and satisfactory installation. Another customer has been using Folkes for over 10 years for both heating and air conditioning maintenance. They spoke highly of the technicians, including Danny B., Steven Smallhorn, Jermain L., Matt E., and Johnny D., who were all described as professional, polite, and knowledgeable. The customer appreciated the detailed explanations, financing options, and space heaters provided during the installation of a new system. The company's professionalism and honesty have also been highlighted by customers. One customer praised Dalton for being upfront and honest about their options, and for offering financing for unexpected costly repairs. They also appreciated the quick response time during emergency calls, as Folkes showed up in a timely manner while other companies did not. Overall, Folkes Home Services is a reliable and customer-focused HVAC and plumbing company that provides excellent service, professionalism, and expertise in the Hudson Valley.