“Walked into Visionworks in Fayetteville late morning. Autumn was able to help me immediately! I ordered 2 pairs of glasses and she was extremely helpful! I walked out in less than 30 minutes very satisfied!!! Well done!!“
“I've never seen better. Plenty of frames to choose from not made in China. I seem to always find the ones made in Japan or France.“
“Great experience from reception/billing, to Dr. Girardi, all the way through to choosing glasses with Dale (exceedingly patient over the course of two visits / as I tried on every single frame). Everyone was warm, knowledgeable, and helpful.“
“After having a horrible experience with Visionworks I decided to try Ocutique, mainly because they are about the only other optical center in Syracuse that accepts Fidelis insurance. I am very happy with my new glasses! The ladies there are great to work with, very friendly and knowledgeable. I definitely highly recommend Ocutique“
“On my way to work on a Sunday, the sidearm of my glasses broke off. My attempts at repair were not sufficient and I was in trouble. Not being sure if the vision center of the closest Walmart was even open I called. They were open and I explained by situation. The woman who took my call checked with the store where I had actually purchased the glasses, confirmed stock status and pricing. When I arrived 10 minutes later she had everything ready for the switch and I was back at work, able to see clearly in about 25 minutes. Great service all around.“
“Dr. Gordon is very skilled, informative and friendly.
LaVern was great with customer service“
“Contacts and glasses for 50 years. Cataract surgery put in multi-focal lens. Amazing results. Every morning I skip the contact lens. Every night I do a second take--no contacts to get out! And 20/20 vision without any glasses. Thanks, Dr. Savedoff“
“Saw Dr. Morra recently regards to a lingering condition that has been the source of daily frustration and anxiety for the past nine months. The previous two optometrists and ophthalmologists were adamant that the condition was cured/resolved but I still felt the light sensitivity and minor eye pressure daily. I went to Dr. Morra in the hopes he would be more willing to listen and validate that symptoms can still be occur post condition resolution. He took my perspective into consideration and walked me through his entire logic of what he believes is going on, how we can address it, and what I can expect in terms of resolution.Plenty of good doctors out there but I recommend Dr. Morra and his team if you are looking for a patient-centric experience!“
“I was called immediately upon arrival which was a couple of minutes before my appointment time. The staff was very friendly and knowledgeable. Everyone knew what they were doing and it was very comfortable atmosphere“
“The best optometrist I have ever been to. Extremely helpful, honest, and went above and beyond to make sure I received the best care. As a person who works in healthcare I could not recommend them enough. The sense of humor is a bonus!“
“I went to get a pair of safety glasses for work and the process was quick and painless. I was able to set up an appointment easily to get them fitted too.“
“As an optician of 35+ years, having worked for the big box stores as well as a large ophthalmology practice, I had to work with the labs that THEY chose.I have my own optical shop (16+ years) and choose my own laboratories. As an optician with extensive lab experience, I am very particular about how I want my patients' lenses to be made. Since their inception in 2008, I have given my business to US Optical as I know that I will get the best products and services available in the optical industry. I cannot say enough good things about the customer service crew - Patti, Nicole, Sara, Ellie, Kathy, Helen, Ann, Laza, and Aaron --- they are always so helpful and pleasant to deal with. Behind the scenes, all the people in order entry, the lab and shipping department do an amazing job at getting orders in and processed quickly and accurately. Rarely do I wait more than 2 days for any work to arrive - much of it coming overnight! US Optical is the most efficient and accurate lab I've worked with --- they add so much value and are such an asset to my business!“
“From the greeting once I walked in the door to the immediate service to the quick response from the service tech to the replacement of my glasses, everything went well top-notch service! I spent no longer than 10 minutes inside the store.“
“I'm an out of state student who bent their glasses and broke part of the corner. I just learned that my out of state prescription is not good in the state of NY so I was unable to get a new pair of glasses. And the man who worked here fixed the bend in my frame and tied the other broken part together so I have something to see out of until I can find a solution. I wish I could give more stars because this man's kindness made my day.“
“As a new patient coming in from out of town, only for the summer, I found the staff very helpful, friendly, and professional, in response to an urgent issue that arose for me. Dr. Rob Becker was especially cordial, thorough, and responsive to questions. The Cazenovia facility was convenient and comfortable. Overall, I was very pleased with the care I received. --RP“
“Dr. Braun is the best, his team is extremely professional. I would highly recommend their practice to everyone.“
“They are very friendly, it's my second time and I love this place, the best I've found ?“
“I've been going to Dr. DeVincentis and Eye Consultants for almost two years now. Even today, with signs posted that they were short staffed, I sat in the waiting room and was in awe how every single staff person I encountered and/or watched was professional, kind, engaging to the patients, patient as the older folk walked toward them. I don't know if Dr. D has a specific team, but everyone who appears to be associated with him are outstanding, many of whom I routinely see. The front desk crew is always pleasant & efficient. It is refreshing, in this day and age, to see an entire medical group who appear to be a great group of people. Even short staffed, I was in and out in my normal time frame. I hope you guys see this and I applaud you for all you do.“
“Dr. Malara’s office staff are very friendly and professional. From receptions to technicians, they are very respectful, kind and efficient.Dr. Rich Malara has been my doctor for years, and he is the best of the best. He has all the latest equipment to diagnose, accurately, any and all eye difficulties. He truly cares for each patient! Malara Eyecare provides the best of the best for all your vision needs.i highly recommend Malara Eyecare!“