Eyewear And Opticians near Fayetteville

“Dr. Malara’s office staff are very friendly and professional. From receptions to technicians, they are very respectful, kind and efficient.Dr. Rich Malara has been my doctor for years, and he is the best of the best. He has all the latest equipment to diagnose, accurately, any and all eye difficulties. He truly cares for each patient! Malara Eyecare provides the best of the best for all your vision needs.i highly recommend Malara Eyecare!“

“I have to have an in person exam, this location is one of the few that offer this. From the phone call to set up the appointment to getting my glasses they were professional, respectful and patient. Facility was clean and uncluttered. The staff we dealt with were knowledgeable in the insurance used, my needs. Was treated as the main task at that time. We felt it was worth the travel, hence my husband set up an appointment, also received the same professional treatment.“

“I've never seen better. Plenty of frames to choose from not made in China. I seem to always find the ones made in Japan or France.“

“Great experience from reception/billing, to Dr. Girardi, all the way through to choosing glasses with Dale (exceedingly patient over the course of two visits / as I tried on every single frame). Everyone was warm, knowledgeable, and helpful.“

“On my way to work on a Sunday, the sidearm of my glasses broke off. My attempts at repair were not sufficient and I was in trouble. Not being sure if the vision center of the closest Walmart was even open I called. They were open and I explained by situation. The woman who took my call checked with the store where I had actually purchased the glasses, confirmed stock status and pricing. When I arrived 10 minutes later she had everything ready for the switch and I was back at work, able to see clearly in about 25 minutes. Great service all around.“

“After having a horrible experience with Visionworks I decided to try Ocutique, mainly because they are about the only other optical center in Syracuse that accepts Fidelis insurance. I am very happy with my new glasses! The ladies there are great to work with, very friendly and knowledgeable. I definitely highly recommend Ocutique“

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“Saw Dr. Morra recently regards to a lingering condition that has been the source of daily frustration and anxiety for the past nine months. The previous two optometrists and ophthalmologists were adamant that the condition was cured/resolved but I still felt the light sensitivity and minor eye pressure daily. I went to Dr. Morra in the hopes he would be more willing to listen and validate that symptoms can still be occur post condition resolution. He took my perspective into consideration and walked me through his entire logic of what he believes is going on, how we can address it, and what I can expect in terms of resolution.Plenty of good doctors out there but I recommend Dr. Morra and his team if you are looking for a patient-centric experience!“

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“Contacts and glasses for 50 years. Cataract surgery put in multi-focal lens. Amazing results. Every morning I skip the contact lens. Every night I do a second take--no contacts to get out! And 20/20 vision without any glasses. Thanks, Dr. Savedoff“

“I can never say enough about Dr Gordon and the employees at Empire Visionworks. Let's be honest - Shop City isn't exactly the safest area in Syracuse. It is what it is. So making sure Dr. Gordon was still at that location was all I needed to know in order to set up an appointment. He's always extremely congenial and has a fantastic sense of humor, and that helps "the medicine go down", so to speak. And Chris and the rest of the employees were friendly and ready to assist immediately.Some - well, most places - that I go to that involves customer service these days employ individuals who basically seem to feel that saying the words "Can I help you?" Or "Be right with you" or "Please" or "Thank you" or any other simple pleasantries is akin to swallowing razor blades. Double sided. BIG razor blades. With salt on the edges for even more agony.So I hope that gives you a stark image of how some of these people at othet establishments make customers feel for having the audacity to come into their presence and make them put down their phones for 5 seconds. This is the exact opposite at this visionworks. It was like a throwback to a time when people treated each other with - GASP! - respect and even a touch of - WHAT WOULD TIC TOC THINK?!? - friendliness!! And they got me in and out in a little over 30 minutes. It was a genuinely pleasant experience, and to be able to say that without putting a (/s) next to it is a rarity indeed. Can't recommend them enough. Stay classy, Visionworks!One small note, and not about visionworks at all - Shop City can be a little dicey every now and then so my advice would be to schedule appointments during daytime hours during the winter months.“

“My experience was great. The staff and Dr. Were very helpful. I would recommend this Vision Works to others.“

“The best optometrist I have ever been to. Extremely helpful, honest, and went above and beyond to make sure I received the best care. As a person who works in healthcare I could not recommend them enough. The sense of humor is a bonus!“

“I went to get a pair of safety glasses for work and the process was quick and painless. I was able to set up an appointment easily to get them fitted too.“

“As an optician of 35+ years, having worked for the big box stores as well as a large ophthalmology practice, I had to work with the labs that THEY chose.I have my own optical shop (16+ years) and choose my own laboratories. As an optician with extensive lab experience, I am very particular about how I want my patients' lenses to be made. Since their inception in 2008, I have given my business to US Optical as I know that I will get the best products and services available in the optical industry. I cannot say enough good things about the customer service crew - Patti, Nicole, Sara, Ellie, Kathy, Helen, Ann, Laza, and Aaron --- they are always so helpful and pleasant to deal with. Behind the scenes, all the people in order entry, the lab and shipping department do an amazing job at getting orders in and processed quickly and accurately. Rarely do I wait more than 2 days for any work to arrive - much of it coming overnight! US Optical is the most efficient and accurate lab I've worked with --- they add so much value and are such an asset to my business!“

“I'm an out of state student who bent their glasses and broke part of the corner. I just learned that my out of state prescription is not good in the state of NY so I was unable to get a new pair of glasses. And the man who worked here fixed the bend in my frame and tied the other broken part together so I have something to see out of until I can find a solution. I wish I could give more stars because this man's kindness made my day.“

“You guys were very helpful and answered all my questions and you guys were very polite. Thank you so much.“

“As a new patient coming in from out of town, only for the summer, I found the staff very helpful, friendly, and professional, in response to an urgent issue that arose for me. Dr. Rob Becker was especially cordial, thorough, and responsive to questions. The Cazenovia facility was convenient and comfortable. Overall, I was very pleased with the care I received. --RP“

“Dr. Braun is the best, his team is extremely professional. I would highly recommend their practice to everyone.“

“I've been going to Dr. DeVincentis and Eye Consultants for almost two years now. Even today, with signs posted that they were short staffed, I sat in the waiting room and was in awe how every single staff person I encountered and/or watched was professional, kind, engaging to the patients, patient as the older folk walked toward them. I don't know if Dr. D has a specific team, but everyone who appears to be associated with him are outstanding, many of whom I routinely see. The front desk crew is always pleasant & efficient. It is refreshing, in this day and age, to see an entire medical group who appear to be a great group of people. Even short staffed, I was in and out in my normal time frame. I hope you guys see this and I applaud you for all you do.“

“I have really nothing bad to say they did their part really well and I appreciate everything they did“