Cross County Medical Care

Apr 2023

MD Marie Belotte is unprofessional and needs bedside manners training asap. Her staff and her delayed a MRI for a right knee injury for over two weeks because she refused to speak with insurance regarding pre approval. As a provider speaking with insurance is a necessary part of your job and refusing to do so delays your patient care and recovery. Disgusting customer service experience would not go there if my life depended on it.

Feb 2022

I tried making an appointment as a new patient, and the receptionist on the phone i am not sure what her name was, i think her name was Lana her customer service was horrible, very rude person to just schedule an appointment kept me on hold for 35 minutes, and kept rushing me for my information. I have family members that wanted me to go there, because they go there and from what they told me they also take very long time to send your prescription in the pharmacy hate this place

Mar 2021

On Monday January 25 2021 my husband made appointment to see our primary doctor Belotte, for Wednesday January 27. We were told that she would be in at both locations, Braddock and Meacham. He book and afternoon appointment and I got a morning appointment for 10am. I got to my appointment 15mins early because it was annual appointment. I sign in, they was a couple before me. About 15mins later an other woman walk in. The couple was called. Then the medical assistant called out something, I did not quite heard what she said so both me and the lady got up. She open the door to the office for her. Not once did she said, I am looking for Eudene YardeHope, sorry I made a mistake,...read full review