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Reviews for Molly Maid of Eastern Monroe County
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Molly Maid of Eastern Monroe County
349 W Commercial St Ste 1430, East Rochester
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349 W Commercial St Ste 1430, East Rochester
Directions Call Website Suggest an Edit
The Supervisor, Maria has always been very professional in reviewing our needs and providing excellent personnel to provide service for our home. Prior to COVID, we had been a been with Molly Maids for many years. My wife felt, it was time now to once again to secure the services of Molly Maids, and we started there welcomed services this week. And we are happy they came in this week, the ladies were just great and we welcomed their attention to details in cleaning. ?
I've been highly pleased with my Molly Maid experience. You get automated reminders for when your appointment is coming up. If you need to make a change or have any issues with the cleaning, you can just call their local office and a *gasp* REAL HUMAN picks up the phone and addresses your issue immediately. The staff accidentally missed a small area one time (no biggie), but when I let the office know to have them get it next time, they gave me a partial bill credit! The cleaning staff is professional, on time, and very thorough. You can't go wrong with Molly Maid of Rochester.
This is a great service. They arrived on time, and did a wonderful job. Our home was spotless when they left. My wife said, "our stove hadn't been that clean in a dozen years ".Will definitely use them again.