VCA Animal Hospitals

I am devastated to share our recent experience with Commack Animal Hospital, a place we had trusted for 20 years. We brought our 3-year-old dog in for a routine checkup and were assigned a doctor we had never seen before, not our regular vet. This new doctor and staff caused our dog such distress that she suffered a panic attack. During this appointment, they also muffled her with their hands over her mouth and took her in the back for another routine test. When she came back, her lips started to turn blue. This escalated into a heat stroke. We had to rush her to an emergency vet, but tragically, she passed away at 2 am in front of my kids. To make matters worse, the... read full review

Been going to this hospital for 20 YEARS. Gary Koslow sold the hospital to VCA and immediately the prices went up and continued going up twice a year. After 20 years of bringing all my dogs there I questioned a bill and was told by Wendy, the office manager, not to come back. After 20 years! She complained that they have gone over and above to care for my dog! Umm, they're a healthcare facility. Isn't that what they're supposed to do? I contacted VCA corporate and got no response! They send you surveys after your visit, but I doubt they ever read them. Their exam fees are outrageously high. $116 for an exam and every other animal hospital in the area is... read full review

I have been going here for 18 years. Dr petite is amazing but I can never get an appointment or a call back. Not her fault. Been trying to schedule an ultrasound and was told the manager was not in and would call me back. Its been 10 days. No call. My dog wont eat. They dont take emergency same day appointments. Ive had to go to the ER with my dog twice now. Looking for a new vet hospital. Very frustrating.