Reviews for Happy Pet Paws
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Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Tips
women-owned open to all
Ratings
Facebook: 4.6/5Happy Pet Paws
Farmington Woods, East Amherst
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I'm so happy to have found Happy Paws Pet Resort six months ago. Everyone on the staff has been patient, kind, friendly and professional. They have taken extra care building trust with my Pomchi, Emilio, who is fearful of people. When he recently lost his vision, his daycare counselors made sure he adjusted to his new reality. They treat him as if he is one of their own! Ashley, the assistant manager, is fantastic. She creates fun enrichment activities and events that are not only welcoming but also builds a community between clients and the Happy Paws team. I love receiving Emilio's report cards and photos shared after every visit! I highly recommend Happy Paws Pet Resort to anyone needing a place for daycare, boarding and grooming.
Objective Story: I brought our little dog to Happy Paws this afternoon. Our little guy was so nervous that he pooped in his carrier. I paid $122.00 for the grooming with a tip and they gave me a hard time about cleaning the poop. They said their policy is that it's "at their discretion." We are regular customers, been coming for years with two dogs. Finally, they agreed to rinse it off with no soap. A nice employee provided sanitary wipes and I wiped the feces that was left over myself. And the grooming was subpar compared to groomings there in the past. Maybe it's new management? That's our story. You decide what you would expect for your $122.00, lol
This is a big pet supply store in a prime location. I've never personally used their grooming or boarding services but everything seems clean. I usually see a few pets coming and going for their grooming. Their doggy daycare doesn't seem to be used often as I only see one or two dogs there ever. Their prices for dog food are fair - usually at least $1 cheaper than their competitors and that's what I mainly come for. They also offer a rewards system for each bag you buy.