From Petco Dog Training
Visit your Dewitt Petco for in-person dog training classes or schedule a class online. Every training decision is a health and wellness decision and that is why Petco believes in reward-based positive training that strengthens your dog's overall well-being. Encouraging positive behavior boosts your dog's social, physical and mental health as you bond and exercise the body and mind. Petco's puppy training classes are the perfect place to start your pup on the right track, while adult dogs benefit from Petco's dog training curriculum designed with your dog's training needs in mind. You know your dog best, book a group or one-on-one training class that best fits your needs either in-person or online now.
Google: 4.2/5
I ran there on lunch to pick up some fish for my office fish tank. There seemed to only be one employee. I asked him for help and he said he'd have to call someone. The call went out and I waited 15 minutes and asked the same employee again. He made a second overhead page for help. I waited 5 more minutes and gave up and left. Not a great experience.
Petco on Erie Blvd. in Dewitt NY has provided me with more dramatic experiences than any business I have ever reviewed. In summary: While they are superficially friendly and pleasant to work with most of the time, when things go wrong their customer service is very lacking. My initial experience with Petco was good; We bought a parrot (Green cheek conure, the one you see in one of my my profile pics) at this store The lady in charge of the small pets area at that time (Peggy) was very knowledgeable, polite and helpful; we initially spoke with her first, then went home to think about it and returned to buy the parrot. We returned the next day (Sunday), Peggy wasn't there so we were assisted by a less knowledgeable employee (he gave us the wrong supplies for the bird, didn't know what food we should buy etc.) who fortunately is no longer there, and Peggy was later replaced with another less knowledgeable employee. We were buying the bird with a gift-card. At the register my daughter was so excited, with the bird / bird carrier in her arms looking forward to bringing the bird home. Unfortunately, one of PetCo's servers went down- the one the processes gift cards. The cashier could not process the gift card. The "manager" came over and explained that we could not purchase the bird until their issue was resolved; so I said "You're not going to take that bird away from her, because of YOUR issue, are you?" Well, they did- I'd been shopping there for years but they couldn't make any arrangement for me when THEIR system was down! It was easier for them to make a kid cry instead. I happened to know that any customer oriented organization should never be reliant on a single server. One other day, shortly after I took a photo like most good Yelpers do, the small pets manager comes up to me and demanded that I delete the photos taken, in her presence, or that I would be arrested by the police. She claimed it was against PetCo policy and they used the police to enforce it - for those of you that know anything about the police their job is not to enforce private company policies, thats a civil matter, so dont ever be intimidated when someone threatens you with the police for something like this. I cannot give the place one star because the fact of the matter is they have many decent staff member & no one has better prices on pet food than PetCo; so now that is all I use them for- you get a much better deal if you buy online + select in-store pick-up. Store is reasonably clean. Dog grooming services available
Sarah is the best groomer we have ever had! She discovered our puppy had an ear infection we didn't even know about. She is so loving and kind to our puppy. Above all, our puppy loves to go to grooming with Sarah! She gets so excited when she sees Petco!