Eye Care Professionals of WNY - Lancaster Office

Jun 2024

I went in to look for new frames for the near future. Ended up speaking with John who helped me figure out what to do with my current glasses. He adjusted them, had them adjusted when I was in Florida. Now they are so much better. Before he took care of me, I also overhead him explaining to another customer the different kinds of glasses/lenses she could get and I have to say the way he explained it was straight forward, professional. It can be confusing with all the different lenses, clarity options, transition options etc. He was considerate. Also, the woman at the front desk was very kind, asked me if she could help, and swung back later to make sure I didn't need anything.

Aug 2023

Always professional. Mike is my go to to help with my glasses. He was so kind when I fell and broke my frames. He made suggestions and had them changed out the next day. He is a valued employee and person

Jul 2022

Everyone was super nice. The Drs, the receptionist’s. I sat for maybe 5 minutes before they took me back. I’ve been going to this location for the past 8+ years and they are always super kind and friendly!