These people don't care about treating people ... they only care about charging your insurance. They are not honest about how backed up the dr is I waited over and hour and no one seemed to care . They should at least give you a heads up.
Jun 2021
Would highly highly NEVER recommend this place to anybody still confused how you can't directly contact them at Deer Park you call an 800 number what is this cable. Anyway maybe besides the Dr and the PA who basically saved the day just terrible all around they need to wake up and have at least an ounce of energy they look tired and clueless all the time especially the lady that checks you in at the desk and then the one that comes in to take information again. Really sad place only good for emergency but definitely do your research first
Apr 2021
Front desk terribly unprofessional and unorganized , bad scheduling. I went to my appointment, paid my co-pay, waited over an hour to find out the doctor forgot his appointments then to top it off the staff argued I didn't pay the co-pay even after I showed the completed transaction. Several days later not even a call from the physician apologizing for missing the appointment or the staff regarding the co-pay that should have been refunded. Total Orthopedics should be called Total Disorganization. I surely won't return there and wouldn't recommend.
These people don't care about treating people ... they only care about charging your insurance. They are not honest about how backed up the dr is I waited over and hour and no one seemed to care . They should at least give you a heads up.
Would highly highly NEVER recommend this place to anybody still confused how you can't directly contact them at Deer Park you call an 800 number what is this cable. Anyway maybe besides the Dr and the PA who basically saved the day just terrible all around they need to wake up and have at least an ounce of energy they look tired and clueless all the time especially the lady that checks you in at the desk and then the one that comes in to take information again. Really sad place only good for emergency but definitely do your research first
Front desk terribly unprofessional and unorganized , bad scheduling. I went to my appointment, paid my co-pay, waited over an hour to find out the doctor forgot his appointments then to top it off the staff argued I didn't pay the co-pay even after I showed the completed transaction. Several days later not even a call from the physician apologizing for missing the appointment or the staff regarding the co-pay that should have been refunded. Total Orthopedics should be called Total Disorganization. I surely won't return there and wouldn't recommend.