The doctors and techs are awesome! The receptionist on the other hand are not great at what they do. They lack what it takes to make customers feel valued or even acknowledged. I have had bad reception service when I’ve called and been in the office(don’t get me wrong there’s a few receptionist that are awesome and super helpful!) but the majority are not. Bottom line the doctors and techs are the best but I wouldn’t expect great client service from the receptionist!
The doctors and techs are awesome! The receptionist on the other hand are not great at what they do. They lack what it takes to make customers feel valued or even acknowledged. I have had bad reception service when I’ve called and been in the office(don’t get me wrong there’s a few receptionist that are awesome and super helpful!) but the majority are not. Bottom line the doctors and techs are the best but I wouldn’t expect great client service from the receptionist!