This is the second time we've come into this store to get family and children photos done. The first time we came in, there were two photographers in the same room, one of which seemed to have experience, and the other did not. You can guess which one we had. (I should preface that I used to work for a photography studio, so I DO have some credentials here). This was not a time to be training someone, when a family of 3 with one very young child comes in, during a busy day right before a holiday. Neither of the photographers had any idea what to do in terms of ideas, or props, or any way to get our daughter to smile. Very limited in terms of how many shots you get,... read full review
February 2024
It's expensive, for just a wash and hair cut it was $40. It was extra if you wanted your hair blow dried. I've never been to a salon when just getting your hair dried, no styling, was extra. I stood at the front desk for almost 7 mins before I had to go looking for someone to help me. I had an appointment for 3:15, got their around 3, and there were 2 people just sitting in their chairs playing on their phones when i startedwalkingaroundlookingfor someoneto help me. Nothing impressive, i asked for long layers in my hair, and the person just cut my hair with no layers. Since i had to wait for my hair to dry to tell it wasn't cut the way i asked, i didn't... read full review
December 2023
I recently made an appointment for Christmas pictures of my 2 grandchildren. The appointment was made 2 weeks in advance and the boys were so excited to wear their Christmas sweaters for the pics. Upon arrival at the studio, I was told they had no record of my appointment. The young receptionist apologized and said it was a new website and they were having issues with it. I asked if they could please take the pictures...it would take 10 min. Incidentally.....there was no one there. She said she would check with the manager who was busy with another customer. I asked if I could speak with her too. We sat down and waited 20 min...in that time, another couple entered with... read full review
This is the second time we've come into this store to get family and children photos done. The first time we came in, there were two photographers in the same room, one of which seemed to have experience, and the other did not. You can guess which one we had. (I should preface that I used to work for a photography studio, so I DO have some credentials here). This was not a time to be training someone, when a family of 3 with one very young child comes in, during a busy day right before a holiday. Neither of the photographers had any idea what to do in terms of ideas, or props, or any way to get our daughter to smile. Very limited in terms of how many shots you get,... read full review
It's expensive, for just a wash and hair cut it was $40. It was extra if you wanted your hair blow dried. I've never been to a salon when just getting your hair dried, no styling, was extra. I stood at the front desk for almost 7 mins before I had to go looking for someone to help me. I had an appointment for 3:15, got their around 3, and there were 2 people just sitting in their chairs playing on their phones when i startedwalkingaroundlookingfor someoneto help me. Nothing impressive, i asked for long layers in my hair, and the person just cut my hair with no layers. Since i had to wait for my hair to dry to tell it wasn't cut the way i asked, i didn't... read full review
I recently made an appointment for Christmas pictures of my 2 grandchildren. The appointment was made 2 weeks in advance and the boys were so excited to wear their Christmas sweaters for the pics. Upon arrival at the studio, I was told they had no record of my appointment. The young receptionist apologized and said it was a new website and they were having issues with it. I asked if they could please take the pictures...it would take 10 min. Incidentally.....there was no one there. She said she would check with the manager who was busy with another customer. I asked if I could speak with her too. We sat down and waited 20 min...in that time, another couple entered with... read full review