The whole upper level of jc Penney at Galleria now has 1 check out line like a discount store. After back surgery, I can't stand long. The line was so long Sun. What's it going to be like at Christmas? No wonder people are shopping in line!
June 2024
Awful portrait studio experience. I made an appointment last week online for today at 7 PM for awkward family photos of my adult siblings and I. The portrait studio, store and the whole mall close at 8. I got a phone call the same day from an annoyed employee who made it clear to me that they close the portrait studio at 7 and I needed to come earlier. No problem, I told her we could show up earlier whenever she needed us too and she said 6:30. She called me again today to confirm that we needed to be there early, again with an annoyed tone. We showed up at 6:20 to be on the safe side, there was one family waiting to go into the studio and one family trying to cash out.... read full review
February 2024
If I could rate it a zero, I would! My family and I had an appointment scheduled for 1pm and checked in. Upon arrival, the photographer was wrapping up a sessionand there were 2 families ahead of us. It got to be 145 and the photographer was wrapping up with the 1 family ahead of us and told the other family to go into the room. I asked how much longer and his response was each family gets 15 minutes of photo time, which is a lie and time to pick their photo package.Thr photographer never came over to inform us that he's behind schedule, give an apology or nothing. It got to be 2:15 and I lost my patience since it would have been another hour before he got to us... read full review
The whole upper level of jc Penney at Galleria now has 1 check out line like a discount store. After back surgery, I can't stand long. The line was so long Sun. What's it going to be like at Christmas? No wonder people are shopping in line!
Awful portrait studio experience. I made an appointment last week online for today at 7 PM for awkward family photos of my adult siblings and I. The portrait studio, store and the whole mall close at 8. I got a phone call the same day from an annoyed employee who made it clear to me that they close the portrait studio at 7 and I needed to come earlier. No problem, I told her we could show up earlier whenever she needed us too and she said 6:30. She called me again today to confirm that we needed to be there early, again with an annoyed tone. We showed up at 6:20 to be on the safe side, there was one family waiting to go into the studio and one family trying to cash out.... read full review
If I could rate it a zero, I would! My family and I had an appointment scheduled for 1pm and checked in. Upon arrival, the photographer was wrapping up a sessionand there were 2 families ahead of us. It got to be 145 and the photographer was wrapping up with the 1 family ahead of us and told the other family to go into the room. I asked how much longer and his response was each family gets 15 minutes of photo time, which is a lie and time to pick their photo package.Thr photographer never came over to inform us that he's behind schedule, give an apology or nothing. It got to be 2:15 and I lost my patience since it would have been another hour before he got to us... read full review