Walmart Vision & Glasses

Nov 2024

I was shopping for a new vacuum at a Walmart store at 161 Centereach mall Centereach Ny 11720. (November 7th Around 3:30) I Scanned the barcode on the shelf under the display of the vacuum,(as we are in the digital world now) it shows 198.00 at this store on my phone. You scan the box it shows 299.00. ( Big difference) So I spoke to an associate and she got me a manager. I spoke to the manager and she said she can't do anything for me. I then asked for someone higher, she came back to me and said they said same thing. (This was a Coach I didn't get his name either) I then asked to see him in person to explain that half of the vacuum aisle was not only miss labeled as in wrong vacuum display, but all the price tags on shelves were incorrect and miss leading. I asked if I could get the vacuum for 198.00 due to the stores error of vacuum they don't even carry anymore on shelf. (Showing specs of old vacuum with new vacuum displayed on top of it. No other label for the new vacuum) He said he couldn't discount or give me that price at all. Was very rude and did not care about my concerns. (Said that's not his problem but who ever sets up the displays) I advised them I will speaking to corporate, and that is considered false advertisement. I feel very disgusted with Walmart and will not be getting my business. I have plenty of other places I can shop ;Amazon, target, Best Buy etc). Is this a in-store scam, bad management/ laziness, are they understaffed? Who knows...but they need a new management. If the management is horrible what does that say about the workers? Are they being treated fairly? I think this store needs Human Resources to do an investigation. I've had other experiences there but got them resolved. Example: (Price matching to Walmart.com is ok by some managers but not others of the same store) Wouldn't you think the store would have the policy not the managers themselves. How does this sound? Ok I will come back on Tuesday when sue will price match it for me

Nov 2024

I made an appointment for an oil change. I received an email and a text an hour before my appointment. I arrived 15 minutes early and pulled into the lane to wait. There were two employees in and out of the two cars they were in the shop. About 10 minutes after my appointment time the guys pull the cars out and one of them comes to my window to tell me they weren't going to be able to complete my oil change that day and I could try to call another location. When I asked why they said they were behind on the customers with tire appointments and they need to do those. As if this wasn't a bad enough experience, the next day I receive an email asking me if I want to reschedule since I missed MY appointment. How dare you blame this on me? I don't know the real reason behind everything that happened but I know that it seems like they didn't want to stay late even though they were behind and then blamed it on the customer for not showing up to the appointment. It is not a good look for Walmart or this location. Go to the East Setauket location, they saved me that day by getting me in for an oil change!

Aug 2024

Friday 08/23/34 . I would give it zero stars if I could . 15 minutes by the vitamin isle, and no one shows up . While asking 4 oblivious employees loading and unloading in the same isle , I still couldn't get my.item. after going to the TV section. , a woman had asked another Oblivious employee if should could get a simple.brake light bulb so she could her car , Like.my case , oh , I don't have the Key , The woman had stated she had been in the car part section over 20 minutes , From herein , me and my wife will only patron the Setauket store . Centereach Walmart is disgusting and simply impossible to shop at , and EVRY employees are rude and unapproachable!!