Reviews for Main-Care Energy
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Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.7/5 Facebook: 4.8/5Main-Care Energy
15 Main St, Catskill
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Predatory tactics from a company we trusted.
Our home has been vacant for a few months while we move. We requested no more deliveries, our tank was 75% or about $150 in LP. Main care delivered $28 of propane and billed me for it at the house I don't live in... When they didn't get their $28 they trespassed on my property, shut off my 45 gallons of paid for propane and threatened me with a $180 fee to turn it back on. I refused and told them I didn't need their service OR the $28 of propane they delivered. They returned like thieves in the night and drained my tank of paid for propane. They charged me a "restocking fee" that conveniently negated the propane I had...read full review
If I could give 0 stars, I would. In the past year, I have run out of oil 4 times, even though I am on auto fill and am under contract. Even though we told them 2 months in a row we are using more oil. After 20 years with them, I purchased an oil tank from them and had them install it, only to find out later they didn't get the permit for it from my town and that they weren't even licensed in my town to install it. Ever since nash brothers (hyde park) was sold to main care, all I have had are problems. I've been left out in the cold this winter, even though they say are they are " always committed to keeping their customers safe and warm". Phone calls, messages and emails have not helped. They used to be great, then they got bought out. It's been hell ever since. I would suggest you do your research before thinking about contacting with them.
I just had an inspection done by Jake. He was so friendly and extremely knowledgeable (I always ask questions. Just ask Maureen who was also extremely friendly and helpful!). I look forward to having Main-Care as my heating people! Thank you Main-Care!