About Veterinary Emergency Group
Veterinary Emergency Group (VEG) is a reliable 24/7 emergency vet clinic in Carle Place, NY that cares for dogs, cats, and exotic pets, even on holidays. Customers praise the staff's genuine care and thoughtfulness, with short wait times and thorough explanations of procedures. Reviewers feel their pets are in good hands at VEG, whether it's an overnight stay or an urgent situation. The knowledgeable team goes above and beyond to ensure anxious pets are calm and receive the right care. The clinic offers a welcoming environment, with amenities like a complimentary coffee bar with snacks for owners waiting. Many clients appreciate the staff's patience and kindness, especially during difficult moments such as euthanasia, where they provide additional keepsakes like pawprints and fur clippings to help families remember their pets. Customers also value clear communication about costs and treatment options, making them feel comfortable and cared for. Overall, VEG is the emergency vet that customers can trust to be there for their animals when they need it most.
I just went through the most stressful three days in my life. My little fur baby (Gizmo) had to have surgery. he had a blockage in his intestines, and I originally went to another emergency vet in Farmingdale, which I was not happy with them at all!!! . I was very upset and trying to make a decision and they had no compassion at all so I took him out of that location and went to VEG in Carle Place . From the moment I walked through the door and sat down. I knew I made the right decision. This is a 24 hour care facility, and the staff is just amazing.!!!! You can stay with your pet for 24 hours they don’t make you leave. They accommodate you in every way they can. They offer you coffee, snacks, blankets and also hugs!! I cannot believe how well they treat their customers and they are amazing with every pet that walks through the door. so fast forward my dog unfortunately had to have a surgery and I was emotionally a wreck. The staff just keeps coming over to you asking if you’re OK and they keep you updated with the process. What I also like is you are right in with all of the action going on you sit with your pet until they go in with surgery and there’s even windows so it’s not like they’re hiding in the back with your pet. You can either stay with your pet or if you have to leave you can call them as much as you want and they give you updates. This place is just amazing!!! And it’s not one doctor there they have a full full staff !. I felt so comfortable having my dog have his surgery here. I can’t thank them all enough! Highly recommend VEG!!!!❤️
Absolutely love this ER hospital!
Big thank you to the team at VEGs. We brought in our big guy last week. Everyone was absolutely amazing. Hes a big boy so it took a team effort from getting him out of the car, to getting an IV started and get him up and walking. He came home the same day and has been doing great. We are very thankful.