Reviews for Potter Heating Cooling & Plumbing

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  • July 2024

    Turned to Potter based upon what I had read and that they are veteran owned. The person that installed the A/C and furnace new considered us a "new customer" and he wasn't taking on new customers. Potter answered my contact immediately and put us on the calendar. Communication before the visit was great. Communication with the technician was thorough and professional. Potter has our business moving forward.

  • August 2024

    Great, professional, polite and experienced. They do NOT over charge you and are very considerate of your house. I was very impressed with how Potter is run and the skill set of the technicians.

  • August 2024

    I self-installed an AC unit - maybe it was overconfidence, the fact I really wanted something with a newer refrigerant, or just in general like to learn. Thought I had a leak due to the symptoms. Mark came out as the main tech. He was patient with me asking questions, and was very knowledgeable in answering them. They checked my work, recovered, leak tested, no leaks. Charged and had the same symptoms.

    Mark immediately just started digging in to get details. Then he stopped the clock. He gathered all the information on the unit, and did all the leg work on contacting the manufacturer for me. Said he'd call me back by the next day with updates.... read full review

  • Potter Heating Cooling & Plumbing

    2474 State Rte 21, Canandaigua

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