Jeff went above and beyond to help us. He came by right away and put in the time to work on our failing water heater. We didn't have heat for a few days until he came to our assistance. He was so kind and patient throughout everything. When it was determined that the water heater couldn't be repaired, he installed a new one for us. He's extremely fair and honest, we now have a plumber we would recommend to anyone. Thank you , Jeff at Big Daddy Plumbing!
September 2024
We had the pleasure of working with Jeff to install our new washer and dryer, and we couldn’t be happier with the experience! Jeff handled all the plumbing work efficiently and made sure everything was done perfectly. He was not only skilled but also very informative throughout the process, keeping me in the loop and being receptive to my specific requests. Anytime I had a question, he was quick to reach out and clarify, which I really appreciated. Jeff will definitely be our go-to plumber for any future projects. Highly recommend!
April 2024
Jeff of Big Daddy Plumbing is an example of what customer service should be. On Friday, after reviewing local plumbers, I called Jeff about a problem with our smart toilet. Less than a minute after I left a message he called back and committed to take a look at the problem (stopped flushing) within a couple hours of our discussion. He was able to reset the unit and it worked as it should. On Saturday, the problem returned. We decided not to spend any more trying to fix this toilet and talked to Jeff about replacing the failing toilet plus an older one in a second bathroom. He said if I could order the toilets (Home Depot), he would pick them up Sunday morning and do the... read full review
Jeff went above and beyond to help us. He came by right away and put in the time to work on our failing water heater. We didn't have heat for a few days until he came to our assistance. He was so kind and patient throughout everything. When it was determined that the water heater couldn't be repaired, he installed a new one for us. He's extremely fair and honest, we now have a plumber we would recommend to anyone. Thank you , Jeff at Big Daddy Plumbing!
We had the pleasure of working with Jeff to install our new washer and dryer, and we couldn’t be happier with the experience! Jeff handled all the plumbing work efficiently and made sure everything was done perfectly. He was not only skilled but also very informative throughout the process, keeping me in the loop and being receptive to my specific requests. Anytime I had a question, he was quick to reach out and clarify, which I really appreciated. Jeff will definitely be our go-to plumber for any future projects. Highly recommend!
Jeff of Big Daddy Plumbing is an example of what customer service should be. On Friday, after reviewing local plumbers, I called Jeff about a problem with our smart toilet. Less than a minute after I left a message he called back and committed to take a look at the problem (stopped flushing) within a couple hours of our discussion. He was able to reset the unit and it worked as it should. On Saturday, the problem returned. We decided not to spend any more trying to fix this toilet and talked to Jeff about replacing the failing toilet plus an older one in a second bathroom. He said if I could order the toilets (Home Depot), he would pick them up Sunday morning and do the... read full review