I went to go visit my mother Mary E Gates and to wish her a happy Mother's Day I also said hi to Ronald Mongold Senior
June 2021
Roads are horrible. The place has completely fallen apart. The staff is unbelievably rude and insensitive. They have made an already extremely stressful experience even more stressful and upsetting. They are not up to date on current state policies and are extremely rude about the entire process. Every time we have been in the office we have been met with cold shoulders and unfriendliness. I don’t know if it’s the owner we communicate with or not, but whoever it is should be fired and replaced with someone who has the right kind of attitude and empathy for such a difficult business. If I could give this place negative stars I would.
September 2020
your customer service would do well to remember that the people contacting you have lost someone dear to them. having an attitude with them and not even listening to what they have to say is terrible. may you never have to deal with rude people taking calls where YOUR loved ones are laid to rest.
I went to go visit my mother Mary E Gates and to wish her a happy Mother's Day I also said hi to Ronald Mongold Senior
Roads are horrible. The place has completely fallen apart. The staff is unbelievably rude and insensitive. They have made an already extremely stressful experience even more stressful and upsetting. They are not up to date on current state policies and are extremely rude about the entire process. Every time we have been in the office we have been met with cold shoulders and unfriendliness. I don’t know if it’s the owner we communicate with or not, but whoever it is should be fired and replaced with someone who has the right kind of attitude and empathy for such a difficult business. If I could give this place negative stars I would.
your customer service would do well to remember that the people contacting you have lost someone dear to them. having an attitude with them and not even listening to what they have to say is terrible. may you never have to deal with rude people taking calls where YOUR loved ones are laid to rest.