Reviews for Empire Visionworks McKinley Milestrip Plaza
Write a reviewHours
Monday: ClosedTuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 8AM - 8PM
Sunday: Closed
Tips
by appointment only accepts credit cards
Ratings
Google: 3.3/5
Facebook: 3.7/5
Empire Visionworks McKinley Milestrip Plaza
3540 McKinley Pkwy, Buffalo
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Thank you I enjoy the walking service and how quick and friendly staff treat their customers. It makes a difference that you are kind and accomplish what the customer needs. Thank you
I have been to this location many times and have been taken care of by several doctors and associates. Each time was an extremely positive experience. They are always professional, courteous and kind. They provide excellent customer service. I would recommend them to anyone.
Updated review- after an hour (45 minutes AFTER my stated appt time) sitting in the waiting area- finally said something. Was told it takes a while to get the pre-testing set up. Hard to believe an eye puffer takes 45 minutes+ to reset and prep.Then I get the pleasure of paying an EXTRA $40 for a telehealth appointment. In total 1.5-2 hours for an eye exam and checkout is excessive. Had glasses picked out before the eye exam. Plus talking smack about previous customers with current customers in earshot is really not professional. Customer service is almost non-existent.