Empire Visionworks McKinley Milestrip Plaza

Empire Visionworks McKinley Milestrip Plaza is a reputable optical retailer known for its commitment to excellent customer service. Customers report consistently positive experiences with professional and courteous staff who are eager to help. The store offers a wide selection of glasses and contact lenses for all ages, including designer brands like Ray-Ban. Many customers appreciate the efforts made by staff members to resolve issues, highlighting instances of staff going out of their way to ensure satisfaction. However, some customers have expressed dissatisfaction with the eye exam process, noting a lack of personality from the technicians and feeling pressured into mandatory procedures that incur additional costs. Despite these concerns, the overall sentiment reflects a strong dedication to providing quality eye care and products.