Frank and the whole team were great. I especially appreciated how they came back and fixed a small error free of charge. Strong professionalism and eye towards long term relationship.
August 2024
Fantastic service and product. I needed a number of windows repaired in my home. They showed up on time for the estimate, were quick and thorough. Even took the time to explain how to better care for the windows to prevent future issues. Estimate was more than fair compared to competitors. The time estimate for the parts was precise. On the day of repairs they showed up again on the early side of the estimate, worked quickly and cleaning. Would absolutely highly recommend them.
July 2024
Earlier this week I called Vila around 11 am and requested emergency service for an Anderson window that I had somehow jammed open, perhaps broken while cleaning the panes.. Farouk told me he was at a Manhattan job until 4 and would come to Park Slope after. That he did! Exactly as promised! So exceptionally reliable and prompt service from the very beginning. While here, with an assistant standing by, Farouk quickly and efficiently got the window closed. He spent no more than 3 minutes on the the task. No charge! He understood it had felt like an emergency to me, with the dreadfully hot day and my inability to figure out what I had done. He was so kind in his manner.... read full review
Frank and the whole team were great. I especially appreciated how they came back and fixed a small error free of charge. Strong professionalism and eye towards long term relationship.
Fantastic service and product. I needed a number of windows repaired in my home. They showed up on time for the estimate, were quick and thorough. Even took the time to explain how to better care for the windows to prevent future issues. Estimate was more than fair compared to competitors. The time estimate for the parts was precise. On the day of repairs they showed up again on the early side of the estimate, worked quickly and cleaning. Would absolutely highly recommend them.
Earlier this week I called Vila around 11 am and requested emergency service for an Anderson window that I had somehow jammed open, perhaps broken while cleaning the panes.. Farouk told me he was at a Manhattan job until 4 and would come to Park Slope after. That he did! Exactly as promised! So exceptionally reliable and prompt service from the very beginning. While here, with an assistant standing by, Farouk quickly and efficiently got the window closed. He spent no more than 3 minutes on the the task. No charge! He understood it had felt like an emergency to me, with the dreadfully hot day and my inability to figure out what I had done. He was so kind in his manner.... read full review