Reviews for The Frenchmen & Son Inc.

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Aug 2023
although the frenchman was timely and cooperative, I had some issues...when they came to clean the units at a cost of around $800, I told them in addition to cleaning, to make sure the units were working properly...when they returned them, it was hard to get the apt. below 77 degrees even after running the units for hours...when they dropped the units back, the tech told me not to repair the units again because they were too old...they came back and said the units were working ok, but they were making a lot of noise and even at full tilt, there was still very little cold air and one of the louvers was damaged...if cleaning the units wasn't going to get them to cool properly,...read full review
May 2020
We can't say enough about The Frenchmen & Son for NYC apartment air-conditioning needs. I spoke to Dawn, who is not only responsive, but is great at communicating and a whiz at scheduling. The company's helpfulness is almost a throwback to another time. Every year, they install our window a/c in the Spring (quickly), remove it in Fall (or whenever you call), and store and service it for the winter. They come when they say they will, and scheduling is a pleasure. No truck driver or installer drama - just great service!
Oct 2019
During the night our air conditioner started making a screeching sound. We turned it on and off but the sound continued. Early in the morning, a Thursday, I called Frenchmen & Son and reached Dawn. I was panicked since it was going to be a very hot weekend, our apartment was going on the market and our broker was holding an open house on Sunday. In describing the sound (and even holding the phone up to the unit) Dawn and her boss were able to tell that it was not just the fan belt and that given the age of the machine we would need a new unit. I explained my need to have a unit in before Sunday. Dawn set about calling distributers, to find a comparable replacement unit (my Friedrich unit had been discontinued) called me back within an hour and was able to schedule the installation for the very next day - Friday! This kind of service is as good as it gets.

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From The Frenchmen & Son Inc.

The business originally started as the Frenchmen TV on 19th street and First Avenue by William. Through the years we evolved into specializing in air condition services We later moved our service department to Williamsburg, Brooklyn in 1990 where we are currently. We still believe in doing business the old fashion way via phone with our customers.