I found this establishment to have poor customer service/relations and absolutely no follow through. I received a gift for a Groupon deal 60 minute massage and was under the impression that the Groupon did not expire based on the following message on the voucher: "Did you forget to use this? Never fear! You can still redeem your Groupon at Spirit Freedom Mahditation Center for the $35 you paid, from now until eternity." I spoke with Heidi who was quick to point out it's been a long time since she's offered a deal, intensely questioned me, and volunteered to call Groupon for a better understanding of their statement - stating she would get back to me.... read full review
February 2014
Well, I actually chose a groupon from this place based on the review saying that the owner was so accomodating. Guess I didn't speak with the owner. Long story short, I bought two vouchers after reading the deal carefully then called to schedule appointments. I was told there were restrictions like only being able to use the vouchers on a few specific days of the week between 9am and 2pm. The woman on the phone did say she had one guy that might be able to work us into his schedule but I told her no thanks that offerring a favor after a bait-n-switch didn't sit well with me. Maybe one star is a bit harsh as the woman was perfectly nice but I'm just tired... read full review
Because good reading .
I found this establishment to have poor customer service/relations and absolutely no follow through. I received a gift for a Groupon deal 60 minute massage and was under the impression that the Groupon did not expire based on the following message on the voucher: "Did you forget to use this? Never fear! You can still redeem your Groupon at Spirit Freedom Mahditation Center for the $35 you paid, from now until eternity." I spoke with Heidi who was quick to point out it's been a long time since she's offered a deal, intensely questioned me, and volunteered to call Groupon for a better understanding of their statement - stating she would get back to me.... read full review
Well, I actually chose a groupon from this place based on the review saying that the owner was so accomodating. Guess I didn't speak with the owner. Long story short, I bought two vouchers after reading the deal carefully then called to schedule appointments. I was told there were restrictions like only being able to use the vouchers on a few specific days of the week between 9am and 2pm. The woman on the phone did say she had one guy that might be able to work us into his schedule but I told her no thanks that offerring a favor after a bait-n-switch didn't sit well with me. Maybe one star is a bit harsh as the woman was perfectly nice but I'm just tired... read full review