Petri Plumbing, Heating, Cooling & Drain Cleaning

Petri Plumbing, Heating, Cooling and Drain Cleaning is a well-established business in Brooklyn, serving families and businesses since 1906. They are known for their fast, reliable, and guaranteed service, which has earned them a strong reputation in the community. Customers appreciate the highly-trained, professional, and friendly staff. The receptionists are easy to deal with, and technicians like Junior and Joseph are praised for their efficiency, expertise, and clear communication. Fred, Gary, and Albin also received commendations for their excellent service during the installation of a new air conditioning system. Petri's availability for 24/7 emergency services is highly valued, and they offer a 100% satisfaction guarantee, ensuring that if customers aren't happy, they don't pay. Their community-centered approach is noteworthy, with support for various non-profits. Customers have expressed gratitude for Petri's knowledge of older buildings and their unique issues. Alex is specifically mentioned for his thorough assessments, and Steve Berger is noted for his professionalism and respectfulness during service calls, even going so far as to wear foot booties in customers' homes. He provided a thorough list of maintenance options for ductless systems and heaters. While Petri may be pricier than other options, they are trusted for their correct diagnoses and solutions. They offer a Total Care Club with benefits like maintenance advice and coupons. In summary, Petri Plumbing, Heating, Cooling and Drain Cleaning is a reliable, community-oriented business with highly knowledgeable and communicative staff. They offer 24/7 emergency services, a satisfaction guarantee, and a Total Care Club for ongoing benefits, making them an excellent choice for anyone seeking top-notch HVAC services.