Stupidly hired Edward to finish our backyard a SECOND time, after they bailed out the first time halfway through a $30k job. What work they DID this time looked ok, but they left lots undone and some broken stuff -- see pic of broken leaking pipe, leaking into our basement -- s soon as we'd paid most of our agreed-on price in installments. Once they had enough in their pockets they just ghosted, never responded to emails or phone calls. STAY AWAY!
June 2021
We worked with Edward and team to install custom planters and bluestone paving on our terrace in April 2019, and we were initially very impressed with Outside Space's prices and professionalism, and thrilled with the finished product. However, since the project was completed, three of the bluestone tiles have cracked down the middle during regular use. The first two times this happened, Edward was very responsive, and sent out his team within a few weeks to replace the broken bluestone tile free of charge. After the second broken tile, Edward assured us that if this were to happen again, he would either replace the entirety of the tiles and/or the subsystem. Unfortunately,... read full review
December 2020
My wife and I spent a long time researching and interviewing firms to redo our backyard. We weren't looking for anything too pricey or fancy, and as a result several told us they weren't interested. But Edward not only said yes, but dived into the project with verve, delivering a plan that fit our desires and our budget. He did what we asked for, not what he wanted, and he never tried to up-sell us. His team then executed the plan perfectly -- on time, professionally and without a hitch. There was never a single moment when we did not feel entirely confident in Outside Space NYC. And the results speak for themselves: We barely recognize our backyard! Having... read full review
Stupidly hired Edward to finish our backyard a SECOND time, after they bailed out the first time halfway through a $30k job. What work they DID this time looked ok, but they left lots undone and some broken stuff -- see pic of broken leaking pipe, leaking into our basement -- s soon as we'd paid most of our agreed-on price in installments. Once they had enough in their pockets they just ghosted, never responded to emails or phone calls. STAY AWAY!
We worked with Edward and team to install custom planters and bluestone paving on our terrace in April 2019, and we were initially very impressed with Outside Space's prices and professionalism, and thrilled with the finished product. However, since the project was completed, three of the bluestone tiles have cracked down the middle during regular use. The first two times this happened, Edward was very responsive, and sent out his team within a few weeks to replace the broken bluestone tile free of charge. After the second broken tile, Edward assured us that if this were to happen again, he would either replace the entirety of the tiles and/or the subsystem. Unfortunately,... read full review
My wife and I spent a long time researching and interviewing firms to redo our backyard. We weren't looking for anything too pricey or fancy, and as a result several told us they weren't interested. But Edward not only said yes, but dived into the project with verve, delivering a plan that fit our desires and our budget. He did what we asked for, not what he wanted, and he never tried to up-sell us. His team then executed the plan perfectly -- on time, professionally and without a hitch. There was never a single moment when we did not feel entirely confident in Outside Space NYC. And the results speak for themselves: We barely recognize our backyard! Having... read full review