Like many others, we had to wait for over 5 hours for a groom - as in, I brought my dog in at 2 and he was not released until 7 because they had several other dogs before him. I live 15 minutes away so I could have picked him up and come back later. After multiple check ins, we were still told he would be ready much later than anticipated. However, I am giving them 4 stars because not only did they apologize, they comped the groom. The woman who was working the front understood why we were upset and tried to make right. I appreciated that and would be up for trying again. Sometimes things don’t work out, but the customer service in this instance made me feel good about... read full review
October 2023
They’re always so sweet to my dog! They do a great job trimming her nails n such. If the vanderbilts had a dog groomer/boarding house at the breakers, I would hope it would look something like Opie’s
September 2023
We board our family dog here often and it is an amazing experience. The owner and staff are beyond incredible. They are attentive, caring, and very compassionate. If you want a safe and caring place for your dog or cat, definitely check Opies out! Thank you for always being so great!
Like many others, we had to wait for over 5 hours for a groom - as in, I brought my dog in at 2 and he was not released until 7 because they had several other dogs before him. I live 15 minutes away so I could have picked him up and come back later. After multiple check ins, we were still told he would be ready much later than anticipated. However, I am giving them 4 stars because not only did they apologize, they comped the groom. The woman who was working the front understood why we were upset and tried to make right. I appreciated that and would be up for trying again. Sometimes things don’t work out, but the customer service in this instance made me feel good about... read full review
They’re always so sweet to my dog! They do a great job trimming her nails n such. If the vanderbilts had a dog groomer/boarding house at the breakers, I would hope it would look something like Opie’s
We board our family dog here often and it is an amazing experience. The owner and staff are beyond incredible. They are attentive, caring, and very compassionate. If you want a safe and caring place for your dog or cat, definitely check Opies out! Thank you for always being so great!