Level 1beauty lounge

Mar 2024

This is a long review but please read before you book with Antoinette (InAntoinettesChair) I've had my hair done by Antoinette a couple times. She wasn't the nicest but never directly rude to me. However, she's not someone i felt i could comfortably talk to if i didn't like something. Always sucking her teeth and CONSTANTLY on her phone every few minutes. But my hair came out nice. It's a very rushed service though. No oil in the braids and you have to come with your hair washed and blow dried. After a few years i went back to her because there was no one else. I went for a curly versatile sew in. The first two times it was okay but she also has the habit of last minute changing the appointments, which is very unprofessional. The second time i went i asked her in advanced if i could purchase a longer bundle for more length and she agreed. The MORNING of the appointment she calls and says she couldn't get it and if i could go in the next day and she'll have it. (When i gave her plenty notice.) I was annoyed and needed my hair done for an event so i just said to forget the bundle. I wanted to give her the benefit of the doubt so I went back to her this last time for the length i originally wanted. She gets me the length but then cuts it too short and i tell her that i wanted to add more length and if I could go back another day. She reluctantly says yes but CHARGES ME first $100 and then i say that i don't think i should be charged that much and then she lowers it to $80 and says thats the lowest price she can do. I'm over her and the situation at that point so i just say okay as long as i can get what i originally paid for because i had already paid $230 for the service and $110 for the bundle that she cut too short. Plus tip. So she tells me DAY OF my appointment that she tried to accommodate me but can't and that i could go back another day. I reluctantly agreed because she has my money now so I'm going. Finally that day comes and she tries changing the appointment AGAIN. I tell her i can't because i have work and a life?? And tells me to just come in later that day. I'm beyond annoyed at this point and ask her one more time to confirm because i know how she works. She then calls me a while later and says just come in now. Are you serious?? The only reason i wanted to go back was because she definitely ripped me off and i was getting my moneys worth. The appointment was super rushed, then the same thing happens. She has her dad cut my hair which bless his heart he's the owner and his daughter is giving him all the bad reviews. He's very sweet but ultimately it comes out horrible. While I'm getting my hair cut by him, she's making reservations to go eat with her friend and is basically out the door before i say if i like it or not. The hair is thin and horrible. I'll let the picture speak for itself. Never going back to her. So unprofessional.

Dec 2023

This is my second time getting my hair done from Antoinette. Each time she's been so rude and standoffish -- something told me to just check online and see if anyone else has had this experience with her... IM APPALLED at the reviews on here about her customer service. Yes they are 4,5 yrs old but they're all still TRUE unfortunately :/ She does a great install but her attitude is unlike anything i've ever experienced. It's ALSO sad that folks wouldn't be able to do their proper research before booking her service- -here's why: 1) you must put a deposit down on her website to confirm an appointment. 2) her website/social media notes she's a traveling hairstylist, so there's no address to associate with her. 3) We don't get the address of this salon until a few days before the appointment in a text confirmation. So essentially, you must pay + get the service done by her one time (or more) in order to see the bad reviews on her. If you should happen to stumble upon the reviews once she gives you this address, it's still too late because your appointment is in too close of proximity to change around your plans. And you'd lose your deposit if you cancel. And EVEN THEN it's only if you look up her name in Yelp that this comes up. By that time, she's already gotten your money, lol! Very sad and all in God's hands.

May 2021

Terri is a great hairdresser who truly cares about you and the health of your hair. He uses the best natural products to protect your hair. He is always professional, positive and courteous. He doesn't rush his customers but takes time to really feel how your hair is doing before proceeding. I would recommend him to anyone who wants the hair they were born with we'll taken care of. Level 1 is #1 in my book!