LensCrafters at Macy's offers quality eye care and a wide range of high-quality lens solutions and designer brands. The optometrists and opticians are thorough, gentle, and knowledgeable, ensuring a pleasant experience. The staff, including Lakicia, is courteous, friendly, and professional, making the process smooth and enjoyable. The location inside Macy's is comfortable and convenient, with Lakicia being a warm and welcoming associate who can assist with any questions or issues. Dr. Vu is praised for being nice, knowledgeable, and professional, taking the time to address the customer's needs. Overall, LensCrafters at Macy's is an excellent place for a good exam and quality frames, with a dedicated team ensuring customers see their best.
Ms. Lakicia was very helpful and professional.
I was so content and satisfied with the services I received at the Lens Crafter in downtown Brooklyn, located inside Macy's. As I walk in, Ms. Lakicia will be ready with the latest eyeglasses to show me. Not only that, but she knows just what I like and what would look good on me. I always walk out very satisfied. There's nothing like walking in and having the perfect eyeglasses ready for you. It is like having your personal eye stylist. Satisfied customer. Vianka.
Lakicia, was very respectfully and extremely helpful after I unfortunately broke my Burberry frames due to a basketball mishap. I recommend everyone go to her for assistance for their LensCrafters needs. She was really personable as well.
Dr. Vu was so nice, knowledgable and professional. She really took her time doing all the tests and addressing my needs. I haven't been to eye doctors for years and was skeptical about exams. My experience here was comfortable and easy. The front desk was very friendly as well. Highly recommended!