My father in law passed away suddenly in August. We went to Frank J Barone to help us with the funeral planning and cremation services. We first met Robert, who was so helpful, sympathetic and kind. He helped us with answering all our questions and the steps needed to proceed with funeral planning. We then continued additional planning between holy cross and the funeral home with Chris and Theresa, also whom were all very helpful. When it was time for the funeral viewing services and the morning of cremation, Steve & Robert were professional, kind, funny and super helpful. We even met Oscar who prepped & dressed my father in law for the services. We are extremely... read full review
May 2024
Held my mother's wake here. They handled everything professional and with so much care. They assisted us the whole way even after she was cremated. The wake was beautiful for such a sad day and Theresa made sure everything happened according to plan. I appreciate the whole staff at Frank's for helping in every aspect. You treated us like family, we were going through a tough time and you guys were so understanding. I can't thank you all enough.
November 2023
The funeral home is a nice set up and all but the only problem is just some of the staff members just was a little bit too edgy and rude in a way it’s like if we’re coming there to celebrate a fallen love, one of ours, be more compassionate towards us shows some understanding don’t be quick to just catch an attitude etc. The least you could do is kind accommodate us when even a simple question is ask, I would give 3 1/2 stars because of this, but just try to do better for the future because everyone said the same thing on this…. But overall great funeral home
My father in law passed away suddenly in August. We went to Frank J Barone to help us with the funeral planning and cremation services. We first met Robert, who was so helpful, sympathetic and kind. He helped us with answering all our questions and the steps needed to proceed with funeral planning. We then continued additional planning between holy cross and the funeral home with Chris and Theresa, also whom were all very helpful. When it was time for the funeral viewing services and the morning of cremation, Steve & Robert were professional, kind, funny and super helpful. We even met Oscar who prepped & dressed my father in law for the services. We are extremely... read full review
Held my mother's wake here. They handled everything professional and with so much care. They assisted us the whole way even after she was cremated. The wake was beautiful for such a sad day and Theresa made sure everything happened according to plan. I appreciate the whole staff at Frank's for helping in every aspect. You treated us like family, we were going through a tough time and you guys were so understanding. I can't thank you all enough.
The funeral home is a nice set up and all but the only problem is just some of the staff members just was a little bit too edgy and rude in a way it’s like if we’re coming there to celebrate a fallen love, one of ours, be more compassionate towards us shows some understanding don’t be quick to just catch an attitude etc. The least you could do is kind accommodate us when even a simple question is ask, I would give 3 1/2 stars because of this, but just try to do better for the future because everyone said the same thing on this…. But overall great funeral home