Family Home Care Services of Brooklyn & Queens, Inc.

Jul 2022

this agency is a horror. If i could give it zero stars i would. I have never seen such inexperienced health aides. inconsistent communication and zero training or accountability. I am shocked by how inept the aides are. I am shocked. the aides require better supervision and training

Jul 2019

I realize that finding good help is difficult for any business but when you factor in inefficient management then things can reall get out of hand. The primary problem with this company is COMMUNICATION with client families as well as workers. In addition the accuracy of their information leaves a lot to be desired. Their payroll system also seems to be problematic which leads to dissatisfied workers which then transfers to bad service towards patients. The entire system needs an overhaul!! It can be exasperating dealing with this company and their needs to be accountability because they are dealing with the lives of senior citizens. Maybe a yearly licence review needs...read full review

May 2018

They have a Russian Coordinater Y... Be ready to receive her chain smoking, 70 year old friends who only want to gossip not to work. Specially if you need weekends. If you need real help you not going to get it. All the positive reviews are set by friends. I had a nice lady who left the company because my coordinator spoke very rudely to her. I will leave too because it's horrible treatment had to take vacation days because they didn't have a none smoking coverage for me.