So far I hv been going to her for years. I really can’t remember how long but at least over 5-6 years now . I hv diabetes so I need to test & hv found her very good at what she does . I even recommended a women I her 90’s for her cataract surgery . Thank God she came through it with flying colors . Her assistants are through & very sweet. The only thing is now she is so , so, crowed even if u hv an app. U may still hv to wait .
Mar 2024
The front desk clerk was kind, but the wait times are ridiculous and stereotypical of a bad doctor's office.I called to make an appointment for 10:45 a.m., specifically asking if it would start on time, and the person who answered the phone said it would.What do you know, I got there right on time but waited until 12 p.m. and still didn't get called up. I had another matter in the afternoon, so I had to leave without getting checked.Really, how hard is it to not take more clients than you can promise an appointment time and have it drag out for longer than an hour? You're going to make clients wait an entire morning with no regard for their time just to check if their...read full review
Mar 2023
Dr Pan has an extremely rough bedside manner and seems to be overall detached from her patients. Doesn't speak to you during the exam except to tell you how to place your head and is very mechanical in her gestures.I will say that her staff is lovely to interact with. I just wish that Dr Pan would be more empathetic towards patients. Will not be back since I've found an amazing eye doctor who actually cares for their patients.
Google: 3/5
So far I hv been going to her for years. I really can’t remember how long but at least over 5-6 years now . I hv diabetes so I need to test & hv found her very good at what she does . I even recommended a women I her 90’s for her cataract surgery . Thank God she came through it with flying colors . Her assistants are through & very sweet. The only thing is now she is so , so, crowed even if u hv an app. U may still hv to wait .
The front desk clerk was kind, but the wait times are ridiculous and stereotypical of a bad doctor's office.I called to make an appointment for 10:45 a.m., specifically asking if it would start on time, and the person who answered the phone said it would.What do you know, I got there right on time but waited until 12 p.m. and still didn't get called up. I had another matter in the afternoon, so I had to leave without getting checked.Really, how hard is it to not take more clients than you can promise an appointment time and have it drag out for longer than an hour? You're going to make clients wait an entire morning with no regard for their time just to check if their...read full review
Dr Pan has an extremely rough bedside manner and seems to be overall detached from her patients. Doesn't speak to you during the exam except to tell you how to place your head and is very mechanical in her gestures.I will say that her staff is lovely to interact with. I just wish that Dr Pan would be more empathetic towards patients. Will not be back since I've found an amazing eye doctor who actually cares for their patients.