worse pharmacy no customer service they really bad never have items and always a lie
November 2022
This place is horrible, they take forever to get back to you and when they do it is with wrong information. There is a gentlemen who answers the phone and that is all he is allowed to do. All callers have to leave a message and then WAIT for someone to call them back. I have been going back and forth with this place since before the summer (April) about my mothers walker. First response was the Insurance company denied it. I then reached out to the insurance company who approved it and was also able to provide me with an Authorization number. This was 2 weeks ago and I am still trying to reach someone to give me an update, all I ever here is I will take your information... read full review
June 2022
This pharmacy is unprofessional!! Ordered baby formula from here although there's a shortage, which I completely understood but the staff was unable to give me updates after they received the formula from the manufacture. I called for 3 months straight spoke with Kerry each time I spoke with Louis the manager maybe 2x he wasn't pleasant. They ended up delivering my baby formula to the wrong address ( I gave them an address and they took it upon themselves to use the address from my insurance card) just incompetent, unprofessional individuals I waited so long I was able to ween my baby off formula! Pathetic services. Due to their location they treat individuals... read full review
worse pharmacy no customer service they really bad never have items and always a lie
This place is horrible, they take forever to get back to you and when they do it is with wrong information. There is a gentlemen who answers the phone and that is all he is allowed to do. All callers have to leave a message and then WAIT for someone to call them back. I have been going back and forth with this place since before the summer (April) about my mothers walker. First response was the Insurance company denied it. I then reached out to the insurance company who approved it and was also able to provide me with an Authorization number. This was 2 weeks ago and I am still trying to reach someone to give me an update, all I ever here is I will take your information... read full review
This pharmacy is unprofessional!! Ordered baby formula from here although there's a shortage, which I completely understood but the staff was unable to give me updates after they received the formula from the manufacture. I called for 3 months straight spoke with Kerry each time I spoke with Louis the manager maybe 2x he wasn't pleasant. They ended up delivering my baby formula to the wrong address ( I gave them an address and they took it upon themselves to use the address from my insurance card) just incompetent, unprofessional individuals I waited so long I was able to ween my baby off formula! Pathetic services. Due to their location they treat individuals... read full review