Airlite Windows Inc

Feb 2024

Mike and I became friends since the Gold's Gym days. So when I bought a house I went to him for my window repairs and replacement. At first the price was nominal, but as the years progressed they grew above market rate. The service was sometimes ok, but sometimes not so good. He continually changed workers and the quality showed for at times they would break the glass they were replacing!! One particular time he brought with him this young kid (who looked like he just got out of rehab) who CRACKED a window frame in 2 places while replacing a coil. No apologies, no discount on the charges, no removal of the charge. Mike simply came back with some Gorilla glue!...read full review

Feb 2024

Mike and I became friends since the Gold's Gym days. So when I bought a house I went to him for my window repairs and replacement. At first the price was nominal, but as the years progressed they grew to above market rate. The service was sometimes ok, but sometimes not so good. He continually changed workers and the quality showed for at times they would break the glass they were replacing!! One particular time he brought with him this young kid (who looked like he just got out of rehab) who CRACKED a window frame in 2 places while replacing a coil. No apologies, no discount on the charges, no removal of the charge. Mike simply came back with some Gorilla glue! I should of learned my lesson then. Last Spring he came to replace a glass and, again, broke the replacement glass. Keep in mind I have to fight with another window company to get the glass. He kept me with this broken glass for almost a year. He gave me a bill which I questioned for I thought he charged me to replace the glass he broke. So when I asked for a lower bill that's when Mike went off on me. I received multiple calls and texts stating how dare I ask for a lower bill. So, ok, I sent him a check for the $150. Not even a week went by when he harassed me over 2 days for the money. I had already sent the check. I shared with him that his behavior was out of line and disrespectful, he again went off on me on how I was wrong and he was right. I asked for a simple apology and he responded: "lol". So my warning is Mike has no respect for "the customer is always right". If you piss him off he will come at you guns blazing.

Nov 2023

Your company’s drivers need to be more careful. I had an altercation with one of your drivers on McDonald Avenue & Avenue N. I had the right of way & was inches away from getting hit- he crossed a red light & was trying to make a right turn as civilians were crossing the intersection. He claims he could not “press the brakes” & came out of the van with what looked like a screwdriver in his hands. Please ask your drivers to be more mindful of how they drive. I am an adult but this situation could have been worse as there are many kids in the neighborhood. Thank you.