Optum Family Medicine - Riverdale - PERMANENTLY CLOSED

Optum Family Medicine - Riverdale offers a mix of experiences for its patients. Many appreciate the fast and efficient check-in process, along with timely appointments. Notably, Dr. Leticia Gonzalez is praised for her exceptional care, thoroughness, and genuine concern for her patients' wellbeing, earning her high ratings from long-term patients. On the other hand, some patients have expressed frustration with the recent changes following Optum's acquisition, including issues with insurance acceptance and difficulties in contacting the office. Overall, while the quality of care from specific doctors like Dr. Gonzalez is highly valued, there are concerns about the administrative challenges and the overall rating of the practice.